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Customer Service Assistant

Location:
Hartford, CT
Posted:
November 06, 2017

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Resume:

AHMED A. IBRAHIM

** ****** **.

Unit B

Enfield, CT 06082

413-***-**** (Mobile)

ac25wa@r.postjobfree.com

OBJECTIVE: To obtain employment in either the technological or human services field where I can utilize my skills and experience and have the opportunity for personal and professional growth.

SPECIAL SKILLS: Knowledge of MS WORD, MS EXCEL, MS POWERPOINT, MS PUBLISHER, WINDOWS XP

Knowledge of JAVA, C, C++, C# VISUAL BASIC, LINUX

Typing 75 WPM

Customer Service

Moderate Communication and Excellent Organizational Skills

Efficient Time Management, Self Starter

Excellent in Word Processing

Able to handle Multi-tasks; pay great attention to task details

EMPLOYMENT:

Senior Operations Admin

Sept/2015 – Present

FedEx Ground

Chicopee, MA 413-***-****

Responsible for Providing service and support for both internal and external customers, Answering phones and customer service mail, data entry, maintaining inventory, both daily and monthly, and taking care of office equipment repairs or any other issues.

Package Handler

Apr/2012 – Sept/2015

FedEx Ground.

Chicopee, MA 413-***-****

Responsible for loading and unloading multiple trucks, sorting and bagging small packages, sorting large package to their appropriate truck.

Student Assistant

Aug/2013 – May/2014

Western New England University – Diversity Programs & Services

Springfield, MA 413-***-****

Assist the Assistant Dean of Diversity Programs and Services with all aspects of departmental programs, coordinate multicultural programs, edit/create correspondences, answer phones, filing, provide staff support when needed.

Cultural Center Worker

Aug/2010 – Aug/2013

Western New England University – Diversity Programs & Services

Springfield, MA 413-***-****

Assist the Assistant Dean of Diversity Programs and Services with all aspects of departmental programs, coordinate multicultural programs, edit/create correspondences, answer phones, filing, provide staff support when needed, transporting supplies to their destination on campus.

EDUCATION:

Western New England University, Springfield, MA

College of Arts and Sciences

BS of Science in Computer Science

PERSONAL ATTRIBUTES:

Well organized, motivated and enthusiastic. Offer excellent interpersonal skills, fast learner and hard worker. Experienced working with diverse populations; work well with little or no supervision.

REFERENCES AVAILABLE UPON REQUEST



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