William H. Grayson, Jr.

**** ****** ***** *********, ** 30253 Home: 404-***-**** Cell: 404-***-**** email: ac25sj@r.postjobfree.com Website: http://whgrayson.wix.com/gcits

EMPLOYMENT OBJECTIVE

Senior Network Engineer/Architect, with over 20+ years experienced as an accomplished engineer with a track record of evaluating core business functions, issues and needs and developing projects from concept to completion in various networking infrastructure projects focused around Next Generation Data Center, Software Defined Networking (SDN) and Network Function Virtualization (NFV), Unified Communications, Security and Cloud Infrastructure as a Service (IaaS), Platform as a Service (Paas), Desktop as a Service (Daas) & End User Computing.

Self-starter who monitors industry trends and executes IT initiatives to maintain competitiveness.

Proven technology leader with over 20+ years providing expert consultation in Cloud Strategy, Technical Assessment, Solution Design, Migration, and Delivery of Infrastructure-as-a-Service, Platform-as-a-Service, and subsequent network, storage and virtualization components from Citrix, Cisco, EMC, Microsoft & VMware.

Over 40 successful infrastructure migrations to Virtual Data Center (VDC) and successful network infrastructure architectural design and implementations. Intense hands-on experience on broad range of technologies including; Software Defined Networking (SDN) and Network Function Virtualization (NFV), Webserver, Storage, Networking, Unified Communications and Security. Profound understanding of infrastructure technologies and software development methodologies.

Team leader and motivator able to implement plans and procedures that increase productivity and decrease costs.

Profitability and Quality champion who explores all possibilities to find the most elegant and cost-effective solution. Adept at managing all aspects of software development, testing, deployment, and maintenance of multimillion-dollar projects. Deep experience in project management, infrastructure management, software development life cycle (SDLC), service delivery, and MA integration. Experienced leader, mentor and coach with proven ability to lead multiple geographically dispersed cross-functional teams to manage large, complex projects and consistently completing them on time and within budget. Rare combination of expert-level technology and business skill sets. Trusted advisor to senior business stakeholders.

Responsible for Application and Server Migration from non-strategic to strategic data centers. Point of contact for Technology teams to establish scope / guidelines, perform infrastructure discovery and application dependency analysis, determine business requirements, identify migration strategies, negotiate schedules and provide ongoing coordination. Deeply involved in design, planning and execution of migration plan to migrate / decommission all application instances and servers in Scope, without disruption to Business Groups. Track and report all application instances scheduled for migration. Host weekly status meetings with senior management, business and technology teams. Coordinate closely with SAs, DBAs, Middleware, Implementation Engineers, Network and Storage teams to ensure successful execution of Migrations on time within budget with zero defects.

Responsible for restructuring support processes and created real-time data event reporting to aide in troubleshooting and decrease MTTR by 68% and OPEX reductions through Data Mining and Regression Analysis.

Creative thinker who demonstrates strong problem-solving ability, an entrepreneurial spirit and high-level management skills.

Experienced leader, mentor and coach with proven ability to lead multiple geographically dispersed cross-functional teams to manage large, complex projects and consistently completing them on time and within budget. Rare combination of expert-level technology and business skill sets. Trusted advisor to senior business stakeholders.

Creative Problem solver and Outstanding Relationship builder who strives in an ambitious, driven environment with diverse team members and continually delivers projects at levels exceeding all expectations. Articulate communicator with the ability to work effectively and resourcefully in both independent and collaborative team settings. Skilled at stake-holders management, risk management and working with C-level executives to bridge the gap between business objectives and technology capabilities.

Technical Skills:

cisco Technologies:

security Technologies:

Cisco Routers: 2500, 2600, 2691, 2821, 3600, 3725, 3745, 3550, 3760 3750, 3800, 3945, 7000, 7204VXR, 7206VXR, 7304, 7500, 7600, 7513, Cisco ESR 10000, GSR 12410, ASR-1002 and 9006, cisco asr/isr routers

Security Platforms: VPN, RADIUS, TACACS+, NAT, ACLs, Checkpoint FW-1, Cisco PIX 515, 525, Cisco ASA 5520 and 5585, RAS, IPSEC, Juniper Netscreen Firewall 204, 550 SG, Juniper ISG 1000, Juniper IDP 8200, Cisco ACS/ISE, Palo-Alto 3020, NAC, Firepower

Cisco Switches: 1900, 2900, 3500, 3750, 3800, 3900, 4000, 4500, 4506, 4509, 5500, 5509, catalyst 6500, 6509, 6513, Nexus 1000V, 2K, 3K, 5K, 7K and 9K switches

Cisco Blade Servers: UCS B200-M3, B200-M4, C210 M2, 240, 5108, 6108

Network management/tools:

windows server/linux platforms and storage technologies:

SNMP, HP Openview, CiscoWorks, T-berds, Sniffers, Concord e-Health, Micromuse NetCool, Probes, SolarWinds, Whats UpGold, PRTG and Cisco RTMT (Real Time Monitoring Tool), Nagios, Mazu, Optnet, UCS Director

operating systems: VMWare, ESX, Linux, Solaris v8 & v9, Windows NT, 2000, 2003, 2008, python scripting, cisco aci

Storage: NetApp, EMC, Fibrechannel, iSCSI, FCOE, Cisco MDS, Exagrid

Microsoft Technologies:

network protocols:

active directory certificate authority services, active directory rights management services, active directory, remote desktop services / terminal services, windows server (from nt4 – 2012), hyper-v server, app-v, virtual machine manager, SQL SERVER (2005 – 2008R2), application compatibility toolkit, MICROSOFT AZURE

RIP, RIP v2, IGRP, EIGRP, SNA, OSPF, BGP, QoS, IPX/SPX, HSRP, MPLS, H.323, SS7, TCP/IP, SIP, SNMP, PPP, CHAP, VRRP, FTP, Telnet, SMTP, MGCP, NFS, NetBios, LDAP, DLSW+, NTP, DHCP, DNS, TFTP, BOOTP, MLPPP, HTTP, RTP, SCCP. VXLAN, GRE, vrf, Trunking

Vendor Hardware:

network topologies:

Cisco UCS blades and servers, VCE VBLOCK, HP Proliant virtualization blades and servers, DELL POWEREDGE BLADES AND SERVERS

VoIP, ATM, SONET, Frame Relay, ISDN, T-1-T-3, Gigabit Ethernet, Metro-Ethernet, Token Ring, Broadband/Wireless, DSL, MPLS/vpn, DWDM

Cloud SDN/NFV technologies:

load balancers:

EMC Unified Infrastructure Manager, VMWARE VCLOUD DIRECTOR,

Citrix Netscaler, Cisco ACE 4710, Cisco WAAS, Riverbed 1050, 1160, 5050 and f5 big-ip appliances

CITRIX CLOUD STACK, Red Hat Linux, SDN/NFV, Openstack, openflow, docker, containers, cisco open sdn controller

Business Development Tools:

videoconference:

microsoft solution accelerators, microsoft solution sales process, VCE VBLOCK, HP Proliant virtualization blades and servers, DELL POWEREDGE BLADES AND SERVERS

Polycom VSX4000, 7000, SONY PCS-1, Cisco Telepresence Server, Tandberg MCU solutions, Jabber

Virtualization Technologies:

wireless Technologies:

Cisco UCS - Unified Computing System - Cisco Nexus 1000v VSM, citrix xenapp (metaframe1.8 – xenapp6), Cisco Nexus 1000v VSM, citrix xenapp (metaframe1.8 – xenapp6), CITRIX XENDESKTOP, vmware esx 2.5 – 5.0, vmware vsphere Infrastructure 2.5 – 5.0, vmware vcenter 2.5 – 5.0, VMWARE VIEW 4.1 – 5.0

Cisco Aironet 12000 Series, Satellite, Foundry IronPoint 200, Cisco Prime NCS Wireless Appliance, aruba

Education:

The College For Human Services, New York, NY, BA in Business Administration (1992, GPA 3.6)

PROFESSIONAL EXPERIENCE:

Presidio, Pre-Sales Solutions Sr. Network Engineer– August 2017 – Present

Provides service delivery solutions for Presidio Managed Services accounts to deliver contracted services to customers, while establishing, maintaining, and enhancing services for the client and the corporation. Interfaced with circuit and hardware teams as well as project managers to establish fast networking service to over 40 domestic customer sites in six months.

Sound understanding in Data Center Technologies such as vPC, VDC, VSS, STP, FCoE, OTV, FabricPath, and VxLAN.

Managed installation, and configuration of 50+ Cisco ASA and Firepower Next Generation Firewall deployments for Tier-1 and Tier-2 customers in corporate data centers as well as remote data centers. Designed and Implemented Nexus 7K/5K/2K and Catalyst 6500/4900/3750-X in a complex DC Core/Aggregation/Access layer on a 10G/40G Backbone in Production and DR Data Center.

Assist Enterprise and Service Provider customers with the planning and design of new Cloud service models including Infrastructure-as-a-Service, Platform-as-a-Service, and Software-as-a-Service for various Fortune 500 companies across multiple industry markets.

Technical knowledge of supporting network and cloud platforms.

Understanding of overall network architecture and design application for delivery of other product segments.

Create Low Level Design, High Level Design, Implementation Plan, and Acceptance Test Plan documents in accordance with customer and Presidio standards.

Conduct research on network products, services, protocols and standards to remain abreast of developments in the networking industry.

Sound understanding of OpenFlow, OpenStack, Virtualization and Application Centric Infrastructure.

Design and deploy Data Center Networks utilizing industry best practices and Cisco Application Centric Infrastructure and Nexus 9k platforms.

Develop and perform migration from traditional data center network designs to Cisco ACI.

Hands on experience on how to create different application policies in the ACI including Tenants, Application Network Profile (ANP), End Point Group (EPG), Contracts, Subjects and Filters.

Hands on experience on the Fabric Access Policy including how to create switch policies, interface policies, AEPs, Physical and External Domains.

Hands on experience on Fabric Discovery Activity including Out of Band Configuration, Verifying the APIC Health, Verifying the LEAF Health and Verifying remote access to all the out of band management devices

Mirnervaworks, Sr. Network Engineer– April 2017 – August 2017

Provides service delivery solutions for Mirnervaworks IT Services accounts to deliver contracted services to customers, while establishing, maintaining, and enhancing services for the client and the corporation.

Deployed Unified Communications, VMware vSphere 5.0, 4.1, ESXi 5.0, 4.1, Data Center Virtualization, UC on Cisco UCS, Cisco Hosted Collaboration Solution (HCS) 10.6.X and running Unified Communications Applications in a Virtualized Environment.

Designed and Implemented Cisco Nexus Platform, Cisco UCS & HP Virtual Connect Flex10. Also provided design, implementation and architecture for future fabric protocols including Cisco ACI/APIC pilot.

Managed installation, and configuration of 50+ Cisco ASA and Palo-Alto Next Generation Firewall deployments for Tier-1 and Tier-2 customers in corporate data centers as well as remote data centers. As one of three lead contacts in our group for firewall troubleshooting and maintenance issues, responsible for resolving the issues from company and/or vendor documented resolutions.

Implemented Zone Based Firewalling and Security Rules on the Palo Alto Firewall. Develop, implement and update security principles supporting customer migrations, configurations and implementations.

Assisted in IT security audits for clients/customers. Project lead to define, consolidate and standardize documentation, standards, and policies and best practices for Minervaworks security portfolio.

Designed and Implemented Nexus 7K/5K/2K and Catalyst 6500/4900/3750-X in a complex DC Core/Aggregation/Access layer on a 10G backbone in Production and DR Data Center.

Technical knowledge of supporting network and cloud platforms.

Understanding of overall network architecture and design application for delivery of other product segments.

Sound understanding of OpenFlow, OpenStack, Virtualization and Application Centric Infrastructure.

Hands on experience on how to create different application policies in the ACI including Tenants, Application Network Profile (ANP), End Point Group (EPG), Contracts, Subjects and Filters.

Hands on experience on the Fabric Access Policy including how to create switch policies, interface policies, AEPs, Physical and External Domains.

Hands on experience on Fabric Discovery Activity including Out of Band Configuration, Verifying the APIC Health, Verifying the LEAF Health and Verifying remote access to all the out of band management devices.

Cisco Systems, Sr. Systems Network Engineer/Technical Account Manager – August 2015 – December 2016

In-depth Cisco Datacenter technology knowledge in design, architecture, administration, implementation and support.

Assist Enterprise and Service Provider customers with the planning and design of new cloud service models including Infrastructure-as-a-Service, Platform-as-a-Service, and Software-as-a-Service for Fortune 500 companies.

Present Pre-Sales design plans to CTO, CFO and VP of customers.

Hands on experience in configuring and supporting UCS B/C-Series Chassis/Server, Nexus 5K, 7K, and 1000V.

Hands on experience in configuring Storage Area Networking, MDS, FibreChannel, iSCSI and FCOE.

Deployed Unified Communications, VMware vSphere 5.0, 4.1, ESXi 5.0, 4.1, Data Center Virtualization, UC on Cisco UCS, Cisco Hosted Collaboration Solution (HCS) 8.6.2 and running Unified Communications Applications in a Virtualized Environment.

Detailed knowledge of RIP, RIP (v2), IGRP, EIGRP, OSPF, BGP, ISIS, VRF, and MPLS.

Provide high-level and detailed consultative solutions, technical and sales support for selected account opportunities.

Excellent written and verbal communication skills and ability to listen, negotiate and presentation skills are required.

Designed and configured Cisco Nexus 7k/5k/3k switches for vPC, Vlans, MST and 802.1q for Top of the Rack switches and Distribution layer switches.

Configured fabric ports on Nexus 7010 and Nexus 5548 for UCS servers and connecting Nexus 2248 switch for port extension. Also provided design, implementation and architecture for future fabric protocols including Cisco ACI/APIC pilot.

Sound understanding of OpenFlow, OpenStack, Virtualization and Application Centric Infrastructure.

Hands on experience on how to create different application policies in the ACI including Tenants, Application Network Profile (ANP), End Point Group (EPG), Contracts, Subjects and Filters.

Hands on experience on the Fabric Access Policy including how to create switch policies, interface policies, AEPs, Physical and External Domains.

Hands on experience on Fabric Discovery Activity including Out of Band Configuration, Verifying the APIC Health, Verifying the LEAF Health and Verifying remote access to all the out of band management devices.

Troubleshoot issues with FEX ports and configuration. Troubleshoot issues with vPC peer-link and vPC keep alive.

Designed and implemented cost efficient management network with Cisco Nexus 3172 distribution layer switches and 3650, 2350 top of the rack switches with BGP peering with core devices.

Responsible for implementing, designing, configuration and providing Cisco ISE security solutions for multiple enterprise customers and hands-on experience with Cisco ISE and various network security concepts, best practices, and technologies including, but not limited, to SSH, IPSec, RADIUS, TACACS, firewall policies, and 802.1x.

Implementing Cisco ASA series Firewalls, ISE, and ACS security solutions. Ability to configure and troubleshoot a wide variety of customer VPN’s and perform comprehensive security assessment of all designs within all enterprise networks, advises senior level executives of network vulnerabilities, and develops procedures and policies to rectify.

Successful application migration to new servers in strategic data centers enabling decommission of servers in non-strategic data center.

ConvergentUSA Holdings, Sr. Network Engineer – December 2014 – August 2015

Responsible for performing comprehensive security assessment of all designs within all enterprise networks, advises senior level executives of network vulnerabilities, and develops procedures and policies to rectify.

Hands-on in virtualization, containers and cloud computing (e.g. OpenStack).

Exposure to SDN concepts, Network Function Virtualization (NFVi) and Openflow.

Optimized data center consolidation by employing various migration strategies; such as virtualization, seed swing migration, fork-lift migration and server consolidation.

Thorough knowledge of voice and data communications equipment and management of QoS in Cisco and Juniper powered networks.

Deep knowledge of Cisco routers, transport systems and Cisco Call Manager versions 4.x – 10x platform and Cisco network protocols .

Detailed knowledge of RIP. RIP (v2), IGRP, EIGRP, OSPF, BGP, ISIS, VRF, MPLS.

Expert Cisco Unified Commination Call Manager versions 4.x to 10x, CME,SRST, Unity, Unity Connection & Unity Express.

Hands on technical skills and experienced in VOIP, Routing, switching technologies.

Hands on experience in configuring Cisco Voice Gateways and strong understanding of Cisco Unified Communication Dial Plans, Calling Search Spaces and Partitions.

Experienced in designing and implementing Data Center Technologies utilizing Cisco Nexus 7K, 5K and 2K switches.

Deployed Unified Communications, VMware vSphere 5.0, 4.1, ESXi 5.0, 4.1, Data Center Virtualization, UC on Cisco UCS, Cisco Hosted Collaboration Solution (HCS) 8.6.2 and running Unified Communications Applications in a Virtualized Environment

Configuring, maintaining MS Active Directory and working technical knowledge of the Windows Server operating systems.

Configured fabric ports on Nexus 7010 and Nexus 5548 for UCS servers and connecting Nexus 2248 switch for port extension. Also provided design, implementation and architecture for future fabric protocols including Cisco ACI/APIC pilot.

Responsible for implementing, designing, configuration and providing Cisco ISE security solutions for multiple enterprise customers.

In depth hands-on implementation, configuration of Cisco ACS to ISE migration and hands-on experience with Cisco ISE and various network security concepts, best practices, and technologies including, but not limited, to SSH, IPSec, RADIUS, TACACS, firewall policies, and 802.1x.

NTT Data Professional Services, Pre-Sales Sr. Network Engineer– August 2012 – June 2013

Responsible for designing, implementing, configuring and supporting a new major Health Care Voice and Data Datacenter network system for The State of California.

Responsible for troubleshooting and supporting technologies such as MPLS, Nexus 2248, 5K, 7K Switches, Cisco ASA 5585 Firewalls and Cisco ASR 1002, 9006 Routers and Oracle Sun Infinity 10GE Switches.

Exposure to SDN concepts, Network Function Virtualization (NFVi) and Openflow.

Create Low Level Design, High Level Design, Implementation Plan, and Acceptance Test Plan documents in accordance with customer and NTT standards.

Perform installation, configuration, maintenance and troubleshooting of customer managed hardware, software and peripheral devices.

Conduct research on network products, services, protocols and standards to remain abreast of developments in the networking industry.

Oversee/perform new and existing equipment, hardware and software upgrades.

Installed and maintained security infrastructure, including Cisco IDS/IPS, log management, and security assessment systems. Assess threats, risks, and vulnerabilities from emerging security issues. Implemented security measures such as: ACL, RADIUS, TACACS+ and IDS/IPS.

Designed, deployed, and supported Cisco Call Manager/Call Manager Express and Cisco Unity Standalone solutions. Deployed/Upgrade Cisco Call Manager 7x and 8.x Cisco Unity 5.x, 7x, Unity Connection 8.5 and Cisco UCCE 8.x.

Deployed Unified Communications, VMware vSphere 5.0, 4.1, ESXi 5.0, 4.1, Data Center Virtualization, UC on Cisco UCS, Cisco Hosted Collaboration Solution (HCS) 8.6.2 and running Unified Communications Applications in a Virtualized Environment.

Deployed virtualized CUCM on the Cisco UCS C260 M2, Cisco UCS C200M2 and Cisco UCS C210 M2 rack-mount servers and ran load on the CUCM instance.

Responsible for configuring and implementing Riverbed 1050, 1160 and 5050 appliances and responsible for configuring and implementing Cisco 4710 ACE Load Balancers.

Programmed all Voice Gateways with Call Manager (MGCP’s/SRST). Including setup of all Media Resources. (DSP’s, transcoding, conferencing bridges, etc.).

Responsible for implementing, designing, configuration and providing Cisco ISE security solutions for multiple enterprise customers.

In depth hands-on implementation, configuration of Cisco ACS to ISE migration and hands-on experience with Cisco ISE and various network security concepts, best practices, and technologies including, but not limited, to SSH, IPSec, RADIUS, TACACS, firewall policies, and 802.1x.

SITA Global Services, Sr. Network Engineer/Technical Architect - August 2011 – June 2012

Responsible for configuring and implementing technologies such as MPLS, VoIP, and Cisco CUCM v8.5.

Responsible for configuring, implementing, and troubleshooting Nexus 1000, 4000 and 7000 switches.

Designed, deployed, and supported Cisco Call Manager/Call Manager Express and Cisco Unity (VM/UM)/Unity Express solutions. Deployed/Upgrade Cisco Call Manager 4.x, 6.x, 7x and 8.x Cisco Unity 5.x, 7x and Cisco IPCC Express 5.x.

PBX integrations with T1 CAS, PRI, and QSIG developed and created cut sheets, Call Flows etc. Programmed Call Manager, Unity, and worked with Enterprise systems to configure routers. Programmed all Voice Gateways with Call Manager (MGCP’s/SRST). Including setup of all Media Resources. (DSP’s, transcoding, conferencing bridges, etc.).

Deployed and install VoIP phones (7920, 7921, 7936, 7940, 7960 and 7961) Unity Voice Mail. Worked with local Telco’s to bring up MPLS WAN circuits, PRI’s and POT’s lines to each site. Manage the day to day service of the Cisco VoIP clustered network. Install new phones, adds, moves and changes as requested.

implementations & configurations, IP subnets, SRST, QoS policies, network security implementations, Cisco ASA 5520 implementation and network management.

Responsible for design, configuration, installation and deployment of all LAN/WAN environment for new core and access node in U.S. cities utilizing network hardware such as Cisco 2800 & 3800 series routers, Cisco 4506, and Cisco 6509 switches.

Deployed virtualized CUCM on the Cisco UCS C260 M2, Cisco UCS C200M2 and Cisco UCS C210 M2 rack-mount servers and ran load on the CUCM instance.

Deployed Unified Communications, VMware vSphere 5.0, 4.1, ESXi 5.0, 4.1, Data Center Virtualization, UC on Cisco UCS, Cisco Hosted Collaboration Solution (HCS) 8.6.2 and running Unified Communications Applications in a Virtualized Environment

DHL GLOBAL MAIL, Sr. Network Engineer - August 2009 – August 2011

Completed Dell 360 blade server installs, VMware installs, physical to virtual server conversion and SAN.

Deployed virtualized CUCM on the Cisco UCS C260 M2, Cisco UCS C200M2 and Cisco UCS C210 M2 rack-mount servers and ran load on the CUCM instance.

Deployed Unified Communications, VMware vSphere 5.0, 4.1, ESXi 5.0, 4.1, Data Center Virtualization, UC on Cisco UCS, Cisco Hosted Collaboration Solution (HCS) 8.6.2 and running Unified Communications Applications in a Virtualized Environment

Responsible for designing and implementing technologies such as MPLS, VoIP, Cisco IPT Telephony, and IP Contact Center.

Responsible for deployment, installation and implementation CUCM/Unity Unified Messaging/Meeting Place/WebEx Collaboration services.

Responsibilities included technical leadership, architecture, design, project management oversight and deployment of the company integrated solution. The position is recognized as integral to both revenue generating operationally efficient functions of the company.

Designed, deployed, and supported Cisco Call Manager/Call Manager Express and Cisco Unity (VM/UM)/Unity Express solutions. Deployed/Upgrade Cisco Call Manager 4.x, 6.x, 7x and 8.x Cisco Unity 5.x, 7x and Cisco IPCC Express 5.x.

PBX integrations with T1 CAS, PRI, and QSIG.

Created cut sheets, Call Flows etc. Programmed Call Manager, Unity, and worked with Enterprise systems to configure routers. Programmed all Voice Gateways with Call Manager (MGCP’s/SRST). Including setup of all Media Resources. (DSP’s, transcoding, conferencing bridges, etc.).

Deployed and install VoIP phones (7920, 7921, 7936, 7940, 7960 and 7961) Unity Voice Mail. Worked with local Telco’s to bring up MPLS WAN circuits, PRI’s and POT’s lines to each site. Manage the day to day service of the Cisco VoIP clustered network. Install new phones, adds, moves and changes as requested.

Responsible for network architecture design and system engineering support in the following areas: VoIP gateway router/services, routing implementations & configurations, IP subnets, SRST, QoS policies, network security implementations, Cisco ASA 5520 implementation and network management.

Installed and maintained security infrastructure, including Juniper IPS, IDS, log management, and security assessment systems. Assess threats, risks, and vulnerabilities from emerging security issues. Implemented security measures such as ACL, RADIUS, TACACS+ and IDS.

Led project to design and deliver a global videoconference network spanning 22 U.S. cities to improve collaboration, reduce travel costs (15%) and provide secure effective alternatives to business travel. Configure and deployed Cisco, Polycom and Tandberg solutions.

Responsible for design, configuration, installation and deployment of all LAN/WAN environment for new core and access node in U.S. cities utilizing network hardware such as Cisco 2800 & 3800 series routers, Cisco 4506, and Cisco 6509 switches.

Responsible for engineering the design for the data and voice network with MPLS, BGP, EIGRP, OSPF, HSRP, and VoIP for various U.S. locations.

Installation & patching, maintenance and performance tuning of windows operating systems, and application servers.

Responsible for designing, implementing, configuration and deploying Cisco WAAS devices for all U.S. sites.

Responsible for implementing, designing, configuration and providing Cisco ISE security solutions for multiple enterprise customers.

In depth hands-on implementation, configuration of Cisco ACS to ISE migration.

TRISERV ALLIANCE HEALTHCARE/BlueCross BlueShield, Pre-Sales Solutions Collaboration Engineer- March 2009 – July 2009

Responsible for network architecture design and system engineering support in the following areas: VoIP gateway router/services, routing implementations & configurations, IP subnets, QoS policies, network security implementations, Cisco ASA 5520 implementation and network management.

Responsible for design, configuration, installation and deployment of all LAN/WAN environment for new core and access node in U.S. cities utilizing network hardware such as Cisco 2800 & 3800 series routers, Cisco Nexus 7010 switches, Cisco 4506, 6509 & Cisco 6513 switches.

Responsible for Cisco Call Manager cluster (version 6.1.4.2000) VoIP design, implementation, and configuration. Install, configure and manage Cisco Call Manager, and UNITY voicemail. Configure and maintain SRST, QoS (Layer 2 & Layer 3), voice routing protocols and voice gateways. Deployed Cisco IP 7920, 7921, 7936, 7940 and 7960 phones. Specialized in H.323 signaling, SIP, Codecs G.711, G.723, G.729 and RTP compression.

Performed Layer 2 and Layer 3 configuration, VTP, Spanning Tree, 802.1q, UDLD, Uplinkfast, Backbone fast, BPDU guard.

Responsible for engineering the design for the data and voice network with BGP, EIGRP, OSPF, HSRP, VRRP, and VoIP for various U.S. locations.

Responsible for IPCC contact center deployment for 100+ agents. Worked with 3rd party partner to develop scripting for agent based users.

Create Low Level Design, High Level Design, Implementation Plan, and Acceptance Test Plan documents in accordance with customer and TRISERV standards.

RADIANT TECHNOLOGIES/AT&T, Sr. Network WAN Engineer - June 2008 – March 2009

Responsible for high level network planning, design, implementation and support to expand AT&T worldwide customers MPLS global voice and data capacity backbone communications network.

Responsible for configuration, installation and deployment of all LAN/WAN infrastructure for new core and access MPLS node in U.S., Latin America and EMEA cities utilizing network hardware such as: Cisco ESR 10008, GSR 12410 routers, Cisco 7206 VXR, Cisco 7304, Cisco 2821 and Juniper M320 devices.

Responsible for Cisco AVVID analysis and design. Install, configured and managed Cisco Call Manager, UNITY configuration and implementation.

Configured and maintained SRST, QoS (Layer 2 and Layer 3), voice routing protocols and voice gateways.

Responsible for pre/post-sales, and implementation of voice/data converged networks. Handling multiple simultaneous sales, design and installation projects.

Installed and maintained security infrastructure, including Juniper IPS, IDS, log management, and security assessment systems. Assess threats, risks, and vulnerabilities from emerging security issues. Implemented security measures such as: ACL, RADIUS, TACACS+ and IDS.

Responsible for engineering the design for the data and voice network with BGP, EIGRP

Contact this candidate