Customer Service Data Entry

NICOLE DICKENS

**** ******** ******, **********, ** 23704 ● C: 757-***-**** ● ********@***.***

PROFESSIONAL SUMMARY

Highly organized and detail-oriented Deputy Clerk, II with more than 10 year’s experience supplying thorough organized administrative support to Judges, Attorney’s and other Criminal Justice Agencies as well as the general public. I am looking to obtain a position that utilizes job training to promote individual opportunity and professional growth, while making positive contributions to the organization.

SKILLS

● Professional phone etiquette

● Excellent communication skills

● Customer service-oriented

● Filing and data archiving along with database management

● Social Media knowledge and team building

● Multi line proficiency and advanced clerical knowledge

● Critical thinker that works well under pressure

WORK HISTORY

Deputy Clerk, II, 05/2007 to Current

Portsmouth Circuit Court Clerk’s Office- Portsmouth, Virginia

● Managed office supplies, vendors, organization and upkeep.

● Directed guests and routed deliveries and courier services.

● Answered/managed incoming and outgoing calls while recording accurate messages.

● Opened and properly distributed incoming mail.

● Processed caseloads and operational responsibilities in a high volume office, including

records management, cash/check processing and customer service.

● Ensure court instructions are executed and legal documents are prepared with

accuracy and in accordance with policies and procedures.

● Data entry, filing documents, recording deeds and land records and provide verbal

and written response.

● Training and back-up.

EDUCATION

Bachelor’s Degree- Public Administration- May 2001

Shaw University- Raleigh, NC

Contact this candidate