RENEE BOGATER

**** ******* ****** ac24ew@r.postjobfree.com

Parma, OH 44134 440-***-****

PROFESSIONAL SUMMARY

Compassionate and organized medical office manager/medical secretary with 14 years of experience in the clinical and administrative aspects of the healthcare setting. Excellent at multitasking and able to manage numerous office duties while attending to patients. Efficient time management with excellent scribe and EMR training skills with 10 years of experience in complete EMR hardware and software setup and training and 14 years of experience in virtual transcription, quality assurance, and account management.

CORE QUALIFICATIONS

Advanced knowledge of anatomy, physiology, and pharmacology

Hardware/software setup and training on EMR system

EMR scribe documentation of physician encounter with patient including history, ROS, and physical examination

Advanced knowledge of diagnoses and terminology for a variety of specialties

Proficient with Microsoft Word

Multi-line phone system use

Staff scheduling, reception, and patient appointment scheduling

Medical record-keeping

Accounts payable/accounts receivable

Insurance coding/patient billing

Daily/monthly reports and/bank deposits

Excellent with multi-tasking and organizational skills

PROFESSIONAL EXPERIENCE

2013-2016 Nuance Burlington, MA

Virtual Medical Transcriptionist/Editor

Transcribed and edited all medical reports dictated by physicians in all specialties

Solely responsible for transcribing and editing genetics

Transcribed all medical research documents for drug protocols and therapies

Transcribed physician interviews for various projects

2008-2013 Aero Transcription Baltimore, MD

Virtual Medical Transcriptionist/Quality Assurance Assistant Manager/Radiology Assistant Manger

Transcribed and edited all medical reports dictated by physicians in all specialties

Managed workflow to transcriptionists for radiology account

Responsible for random proofreading in radiology account for quality assurance

2001-2009 Expert System Applications Solon, OH

EMR TECH/EMR Trainer/Medical Transcriptionist

Traveled for on-site hardware and electronic medical record software installation and setup for various clinics and physician offices

Taught all clinical staff in using software applications to maintain the electronic medical records system

Trained doctors, nurses, and other medical and clinical staff on electronic medical records software

Provided contact information for continued support for electronic medical records

Transcribed and edited all medical reports dictated by physicians in radiology and orthopedic surgery

2001-2008 Caloh

Virtual Medical Transcriptionist/IT TECH Richfield, OH

Transcribed all physician dictation for Ohio BWC including IMEs and C-92s

Provided tech support for coworkers

1993-2000 Mt. Sinai Sports Medicine & Rehabilitation Beachwood, OH

Office Manager/EMR Trainer

Performed research into various available electronic medical scheduling for smooth and efficient scheduling to enhance patient flow and office procedures

Developed, designed, and implemented curriculum for training staff on electronic medical scheduling system

Traveled to various satellite hospitals and clinics for on-site training in electronic medical scheduling for physical and occupational therapy

Organized, traveled, and worked intake of all students at various high schools around the state for student sports physicals

Developed schedules for all staff, including physical therapists and athletic trainers

Total responsibility for all office procedures including multi-line phone, staff scheduling, patient scheduling, medical records, supplies

Responsible for memos, minutes, fliers, and all office correspondence

1983-1993 Cardiology Associates of Cleveland Cleveland/Solon, OH

Certified Medical Assistant/Office Manager

Took vital signs and brief history after bringing patient into examination room

Performed EKGs

Applied Holter Monitors and explained instructions for patients

Assisted physicians with stress testing

Scheduled other testing for patients

Total responsibility for all office procedures including multi-line phone, reception, patient scheduling, medical record keeping, supplies

Insurance coding and insurance billing

Patient billing and collections

Accounts payable/accounts receivable

Order supplies and keep examination rooms clean and ready

Open/close offices

EDUCATION

EAI-Remington College Associates Degree of Applied Science specializing in Computer Information System 4.0 GPA

ICM School of Business Certified Medical Assistant 4.0 GPA

*Voluntarily organized two cancer benefits from the ground up including location, food, entertainment, obtaining donations for basket raffles and 50/50, finding volunteers, doing promotions of event with fliers and on local radio station, etc., to make the events run smoothly and successfully.

*Professional Drummer

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