Office Manager

JENNIFER N. JONES

**** ******** **** ***** #***

Houston, TX 77057

Phone 512-***-****

Email *********@*****.***

PROJECT COORDINATOR, OFFICE MANAGER OR EXECUTIVE ADMINISTRATOR Experienced Office Manager and Project Coordinator that thrives in a fluid, fast paced environment and would love to join a growing and dynamic organization. Over ten years’ experience in accounting and working with top level executives in the following industries: Legal, Medical (Internal Medicine/Hematology and Urology), and Design/Manufacturing. Experience also includes operations and project management as well as working within startup, small private, and international business environments.

KEY COMPETENCIES

Project Management

Accounting

Human Resource Management

Event Coordination

Microsoft Office and Adobe Acrobat Pro

Smartsheet, Basecamp, and Mavenlink

Quickbooks and Xero

Harvest, ADP and Paychex

PROFESSIONAL EXPERIENCE

LIGHTFAKTOR, AUSTIN, TX

OFFICE MANAGER 2014 - 2017

Managed day-to-day operations of small startup lighting design and manufacturing firm. Responsibilities included all accounting and financial management for owner and accountant, human resource management, and oversight of all vendor and client accounts.

Used Basecamp and Smartsheet to manage day-to-day production, administration of current and prospective projects, and management of sales leads to obtain final design approval and win project bid.

Effectively coordinated production staff and sub-contractors against project budget and schedule. Responsible for facilitating timing and execution of project and production schedules with clients.

Developed supplier and vendor relationships, including negotiations of discounts and contracts.

Created Accounting documentation in Quickbooks and Xero for the business resulting in improved financial management. Generated and presented all financial reporting to team, owner, accountant, and potential investors. Reduced accounting errors and improved tax filings for the company.

Reduced payroll expenses by 50% negotiating with a new and more advanced payroll company with better account and employee services.

DELTA LIGHT USA, FORT LAUDERDALE, FL

EVENT COORDINATOR/CUSTOMER SERVICE ASSISTANT MARCH 2014 -

OCTOBER 2014

Effectively planned and managed sales and training events for US-based lighting representatives and clients. Assisted customer service with coordinating lead times on sales orders for brand reps to meet project deadline.

Coordinated with multiple departments to streamline processes. Resolved customer project issues and improved client relations.

Generated and followed up on leads with US architects and designers to generate new house accounts with the National Business Manager.

Managed all Terms of Credit for Principal as well as resolving accounts receivable issues with clients who had significant outstanding account balances. JENNIFER N. JONES– PAGE 2

*********@*****.***

PROFESSIONAL EXPERIENCE (CONT.)

THE WHOLE PERSON, KANSAS CITY, MO

INTAKE COORDINATOR

MARCH 2013 -

OCTOBER 2013

Social worker for non-profit organization that focused on low-income individuals with disabilities. Worked with individuals to ensure they could continue to live independently. Worked with the State of Missouri Department of Health and Senior Services to set up new small businesses and complete employment and background checks on potential participants in the program.

Accurately managed onboarding and reporting for individuals in Missouri with disabilities active in the Non-Profit organization. This included EINs and registrations as a small business with both state and federal governments.

Resolved issues with state and federal governments as well as active participants during the onboarding application process.

EDUCATION

WESTERN ILLINOIS UNIVERSITY, MACOMB, IL

MAJOR: FINANCE

AUGUST 2004 -

MAY 2007

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