Account Executive Sales Representative
Resume:
**** **** ******. ** **** - 202-***-****
Washington, DC 20009 **********@*****.***
Donald C. Williams, Jr.
Objective
To secure a position in Client Relationship Management (CRM) Experience
2016-2017 Rapid Advance Bethesda, MD
Business Development Associate
Provided coverage and initial account set-up for the Business Development Referral Partner Program including contacting and reengaging referral partners who were currently inactive Provided telephone assistance and support to Business Development to impart responses and additional inquiry resolution for current and previous transaction status, transaction disputes and payment resolutions
Executed initial lead contact in all Business Development marketing campaigns to include newly implemented incentive programs and upcoming industry conferences 2014-2016 Rapid Advance Bethesda, MD
Assistant Account Executive
Provided telephone assistance and support to Account Executives in a high-call volume environment to existing and prospective business owners from the proprietary internal database to provide updated market and industry information as well as relevant transaction details Provided support to Business Development by contacting current and prospective ISO Credit Card Processor clients to engage and establish previous Referral Partner relationships Maintained assigned Account Executive Client Relationship Management (CRM) databases by submitting requests to correct inaccurate or outdated client contact information to the Research Department as well as assign new clients to Account Executives once contact had been established
2008-2014 Stone Street Capital Bethesda, MD
Assistant Account Executive
Provided telephone assistance and support to Account Executives in a high-call volume environment to existing and prospective client base to provide updated market and industry information as well as relevant transaction details Maintained assigned Account Executive CRM databases by submitting requests to correct inaccurate or outdated client contact information to the Research Department as well as assign new clients to Account Executives once contact had been established 2006-2008 Taylor Companies Washington, DC
Competitive Intelligence Specialist
Managed the competitive intelligence for an international private investment banking firm through strategic research and debriefing of former CEO’s and upper level executives of multi- national corporations in both the U.S. and Europe during the evaluation process of potential merger and acquisition targets on behalf of our corporate clients Education
BFA, Graphic Design/Marketing, Bowling Green State University,1984 MBA, Business Administration, upon completion
Reference available upon request
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