Customer Service Data Entry

Osvaldo Miranda

**** *** ******* *** – South Gate, CA 90280

Email: ************@*****.*** / Phone: 323-***-**** Cell 916-***-****

Skills

Inventories, Forklift Certified.

Bi-lingual (fluent in English and Spanish).

Fast learner and adapts well to change.

Focused who takes the initiative to get the job done without being asked/requested.

Familiar with Program: Microsoft Outlook, Excel, and Word, Turbo Tax, IBM AS400, Retail Pro 9, Oracle Software, 10 keys by touch, typing (40+ wpm), Filing/Editing

Effective problem solver; prioritize and manage heavy work flow without direct supervision

Additional skills include customer service, general office support.

I have excellent references available upon request

Experience

Sterling Pacific Meat Company / (01/2017 – Actual)

SHIPPING DEPARTMENT

Verifies and keep records on incoming and outgoing shipments and prepares items for shipments.

Compares identifying information and count weights of incoming and outgoing shipments to verify information against bills of loading, invoices, orders and other records.

Compares identifying and counts weights of incoming and outgoing shipments to verify information against bills of loading, invoices orders and others records.

FEDEX Inc / LAX (12/2013-05/2016)

MATERIAL HANDLER / CARRIER

Starter as Material Handler at LAX Terminal, managed mail and packages from dock to sort machineries, making sure all zip and sizes of the material.

Also, responsible of the return of the broken or damages packages.

As the acknowledge and rapid learned, made possible made my transfer to the carrier position in L.A. Downtown.

Taking packages from sort machine to trucks, and delivery in time for business and residents in the area.

American Rag Cie. / Novo Concept: (08/2013 – 11/2013)

LEAD PEERSON

As warehouse lead, sign the receiving papers when new products arrive and they check the merchandise to make sure nothing is damaged before sending it into the main shop, for customer sale.

Also, responsible of the return of the broken products.

The warehouse lead is keeping the contact with the merchandise providers.

Decided by how fast the products are delivered, if the profits are big enough to be satisfactory for the shop, and of course the quality of the items.

CHILDREN’S NETWORK (03/2006-07/2013)

Accountant Clerk

Computes and records charges, refunds, and cost of lost or damaged goods, freight charges, rentals, and similar items.

Maintains accounting records by making copies; filing documents.

Reconciles bank statements by comparing statements with general ledger.

Maintains accounting databases by entering data into the computer; processing backups.

Protects organization's value by keeping information confidential.

Updates job knowledge by participating in educational opportunities.

ACCOUNTEMPS: (11/2004 – 03/2006) Placed at Beverly Hills Hotel:

As accounts payable clerk receives invoices and matches them with work orders and other verification processes, readying the bills for payment.

Performs any combination of following calculating, posting, and verifying duties to obtain financial data for use in maintaining accounting records.

Compiles and sorts documents, such as invoices and checks, substantiating business transactions.

Med-Ins Co. at Santa Monica:

Data Enter

Data entry for clients from old system to a new one.

Use great typing skills, so can enter numbers quickly as well as accurately into databases.

Computer Skills

Ms. Work, Ms. PowerPoint, Ms. Excel, Turbo Tax, IBM AS400, Oracle software, 10 Key by touch, Retail Pro 9.

Education

East Los Angeles College / pending

I.C.D.C. College / Diploma “Computerized Accounting”

Adult High School Diploma / Montebello Unified School District

Languages

Spanish – (Fluent) Reading, writing, speaking.

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