Senior IT Systems Engineer

CAREER PROFILE – SYSTEM ADMINISTRATOR

Dedicated and highly motivated IT professional with over 20 years extended experience as a system/network administrator and technical support across multiple system platforms.

Effective design, installation, configuration, maintenance and optimization of the IT infrastructures to achieve high availability / performance and to support business growth.

Strong analytical and problem solving skills. Able to learn quickly and adapt easily to different organizational environments. Excellent communication and customer service skills.

TECHNICAL SKILLS

System/network (LAN/WAN) installation, administration, configuration, maintenance, software and hardware troubleshooting, scripting and security solutions.

Configuring Cisco PIX Firewall, Routers/Switchers, Novell Network, Active Directory Administration, Samba, VPN, FTP, Remote Desktop, Apache Tomcat.

Solid knowledge of Windows 10/8/7/98/NT, DOS, UNIX/LINUX, Android and iOS/MAC.

Technical research to recommend system optimization and innovative/automated solutions.

Develop and maintain installation and configuration procedures, aligned with the system standards.

Lead small projects within the company.

PROFESSIONAL EXPERIENCE

Mak-System Corp, Des Plaines (Chicago Metro area), Illinois

System Administrator Aug 2010 – Mar 2017

Reengineered company’s IT infrastructure resulting in optimized system performance and increased system availability.

Established system monitoring and automatic reporting of the identified issues.

Increased team productivity by automating repetitive tasks using batch, VBScript, and PowerShell.

Maintained the company’s network (Cisco firewall, routers, servers and peripherals).

Setting VPN/FTP/Telnet/Remote Desktop for all corporate devices.

Configured and maintained DNS, DHCP and Active Directory for the company’s servers.

Created / administered users and groups and controlled their access rights on Windows / Linux / Unix

Contributed to the Virtual PC projects (VMware, Virtual Box) with VMware vSphere Client.

Participated in projects for system architecture design of the company’s clients with focus on the storage solutions (certified HP Storage Solutions).

Ensured that all system administration and operating procedures are aligned with the organizational standards and strategic business plan.

Trained employees across multiple departments on network operations including log-in procedures, network management software, permissions, printing issues, security and use of software.

System Support Analyst Sep 2004 – Aug 2010

Maintained internal systems by applying regular patches, upgrades and updates on the operating systems and the administrative software tools.

Ensured data reliability by performing regular backups, restorations from backups, files archival and purging as necessary.

Managed user’s accounts and user’s access rights per request.

Ensured system’s availability and integrity by performing regular system monitoring, reviewing system and application logs, and verifying completion of scheduled jobs.

Performed regular security monitoring to identify any possible intrusions.

Performed troubleshooting and debugging to solve system / network issues.

Chicago Metro Builders, Inc, Chicago, Illinois Dec 2002 –Jul 2004

System support analyst (part-time)

Performed regular SW updates / upgrades per client’s request.

Installed and configured new equipment (PCs, laptops, peripherals).

Investigated and solved the reported SW/HW issues.

ZJ Industries, Inc, Chicago, Illinois Apr 2001 – Sep 2001

System administrator (contract)

Directed the implementation and performance tuning of Windows 2000 Server environment for client’s global operations.

Performed PC hardware and software installations, configuration and maintenance.

Organized and optimized the storage and backup media.

MZT-FAM AD (Machines and tools manufactory) - Skopje, R Macedonia

System administrator Sep 1993 – Dec 1999

Worked on a project for LAN design and installation based on a Unix/Linux platform.

Administered user profiles and access rights.

Provided technical support and investigated / resolved any HW/SW related issues.

Performed regular backups and restorations from backups as needed.

EDUCATION

Cyril and Methodius University, Skopje, Macedonia

Master of Science in Mechanical Engineering, Product engineering Graduated: Aug, 2014

Master thesis: Application of the simulations as a tool for managing the project risks to increase profitability

Bachelor of Science in Mechanical Engineering Graduated: June, 1993

SPECIALIZED TRAINING

Network + Certified – Dec 2009, CompTIA, Chicago, USA

Linux + Certified – Jul 2009, CompTIA, Chicago, USA

A+ Certified – Jan 2009, CompTIA, Chicago, USA

HPE ASE - Storage Solutions Architect V2 – Jul 2005, Hewlett Packard, Chicago, USA

Unix for system administrator – Nov 1996, DEC Training Center – Ohrid, Macedonia

Windows NT - Jun 1996, Microsoft Training Center – Skopje, Macedonia

Visual Basic – May 1996, Microsoft Training Center – Skopje, Macedonia

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