Accounts Receivable & Credit
Resume:
JAMES E. REGISTER
**********@*****.***
SUMMARY OF QUALIFICATIONS
Developed new and effective collection strategies and ways to improve cash position
Managed a customer base of over 500 customers including Comcast, DirecTV, Time Warner
Managed 20 to 15 direct reports at Mrs. Smith’s as well as GE Capital
Provided credit,collection, & billing solutions along with options to customer problems
Trained new hires in their role responsibilities at Ericsson Inc, Mrs. Smith’s & GE Capital
Assisted Credit & AR staff with inquiries, providing them with guidance and information
Motivator, coach, & a total team player which can drive desired performance goals
As needed, identifed areas of improvement with direct reports & mentored them to improve goals
Projected as being a positive role model, by being honest, a good listener and a leader
Self starter and effective problem solver
PROFESSIONAL EXPERIENCE
US Security Associates July 2016 – May 2017
Manager of Accounts Receivable/Collections
• Management of a staff of 10 for the collections process within the North & Mid-West Region of the US
• Responsible for managing approx $150 million portfoilo on a weekly basis
• Oversee the collections process to ensure timely payment from customers
• Worked closely with the billing, sales, customer service, and finance teams in the review and interpretation of contract terms to ensure proper billing to clients
• Enforce adherence to control requirements (SOX) of systems, policies, and procedures.
• Provide scheduled (Weekly) reports to forecast cash flow & collection of past due accounts
• Hire, manage, and develop collections staff as needed.
• Other duties/tasks as assigned.
ERICSSON INC. 2005 – 2015
Credit & AR Manager
Manage total Credit/AR Department and functionality
Oversees the creation, implementation, and administration of credit and collection policies, procedures, processes, and SOX compliance for Ericsson Inc
Facilitate daily sales for all business units in accordance with established credit lines to $5M
Improve cash position by emailing or EDI of invoices daily to customers
Track, monitor, and provide monthly reports on all orders & sales
Establish cash revenue goals for the entire AR Portfolio
Contact each delinquent account daily for payment status on any past due balances
Comply with schedules, deadlines, and SOX Controls
Achieve short-term & cash goals on a consistent basis
Manage complete daily billing process and staff of 2
Provide resolution of client billing issues and ensure responses are provided in timely manner
Effectively manage customer escalations to bring to timely resolution
Develop stronger relationships with existing accounts by driving repeat business to Ericsson Inc
Manage average $35 million dollar portofilo on a weekly basis includes domestic & international base
Partner with Dun & Bradstreet to improve credit risk and to enhance the collection efforts
Hire/train Credit & Billing staff and coach them to achieve desired cash goals
Conduct annual performance evaluations of the team
US LUMBER GROUP, INC. 2003 – 2005
Credit & Collections Manager
Managed an extensive customer base & provided excellent customer service by following up on past dues/issues to reduce overall delinquency
Coached all branch staff on collection strategy & monthly goals - staff of 8
Responsible for direction & account resolution with the Credit management process
Facilated daily sales for all branches (8) on a daily basis by credit & collection evaluation
Analyzed financial report information/historical data for new & current sales
Reported & recommended account actions to Senior Management
Assisted customers with payment plans to reduce their past due invoices and still drive sales
Established strong relationship with branches by providing updates on account Credit Policy
SOLARCOM LLC 2002 - 2003
Credit Manager
Managed average $40 million dollar portofilo on a weekly basis with a staff of 3 collectors
Reviewed new & existing sales order transactions in the AR function by using collection techniques to reduce past due balances and to facilitate sales
Reported & recommended sales actions on accounts to the CEO & CFO on a weekly basis
Established strong relationship with Senior Management
Continued staff education by training with off-site or in-house collection/credit courses
Managed area of responsibility within fiscal & budgetary constraints for effective operations
Monitored industry trends in order to be proactive in managing changes that may adversely affect financial results due to credit losses
MRS. SMITH’S BAKERIES, INC. 1997 - 2001
Credit Supervisor for Retail, Bakery Deli, Food Service, & Snack Channels
Reduced 120 + Day deliquency from 750k to 300k within a five month window
Managed a staff of 20 direct reports; 15 credit & collections & 5 cash applications staff
Provided weekly claim aging reporting to sales & senior management
Prevented lost revenue by billing customers for accepted over shipments in products
Provided leadership in the creation of effective policy & procedures
Developed credit monitoring & reporting for senior management
Analyzed new orders, financial statements & purchase orders to determine specific actions which would maximize revenue while minimizing potential bad debt
Implemented purchase order image viewing by having PO’s scanned for AR accessibility
Assisted senior management with special projects, assignments, and special reporting
Ensured that all cash was reconciled on a daily basis
EDUCATION
Bachelor of Business Administration/Management
Georgia State University, Atlanta, GA
COMPUTER SKILLS
SAP, Great Plains, WinTeam, Salesforce Timberline, JD Edwards, PeopleSoft, AccuTerm 2000, Microsoft Office including Excel, Word, Lotus 123, Word Pro, Lotus Freelance Graphics, AS 400, NetSuite, & Crystal reporting
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