JAMES E. REGISTER

770-***-****

ac23v7@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Developed new and effective collection strategies and ways to improve cash position

Managed a customer base of over 500 customers including Comcast, DirecTV, Time Warner

Managed 20 to 15 direct reports at Mrs. Smith’s as well as GE Capital

Provided credit,collection, & billing solutions along with options to customer problems

Trained new hires in their role responsibilities at Ericsson Inc, Mrs. Smith’s & GE Capital

Assisted Credit & AR staff with inquiries, providing them with guidance and information

Motivator, coach, & a total team player which can drive desired performance goals

As needed, identifed areas of improvement with direct reports & mentored them to improve goals

Projected as being a positive role model, by being honest, a good listener and a leader

Self starter and effective problem solver

PROFESSIONAL EXPERIENCE

US Security Associates July 2016 – May 2017

Manager of Accounts Receivable/Collections

• Management of a staff of 10 for the collections process within the North & Mid-West Region of the US

• Responsible for managing approx $150 million portfoilo on a weekly basis

• Oversee the collections process to ensure timely payment from customers

• Worked closely with the billing, sales, customer service, and finance teams in the review and interpretation of contract terms to ensure proper billing to clients

• Enforce adherence to control requirements (SOX) of systems, policies, and procedures.

• Provide scheduled (Weekly) reports to forecast cash flow & collection of past due accounts

• Hire, manage, and develop collections staff as needed.

• Other duties/tasks as assigned.

ERICSSON INC. 2005 – 2015

Credit & AR Manager

Manage total Credit/AR Department and functionality

Oversees the creation, implementation, and administration of credit and collection policies, procedures, processes, and SOX compliance for Ericsson Inc

Facilitate daily sales for all business units in accordance with established credit lines to $5M

Improve cash position by emailing or EDI of invoices daily to customers

Track, monitor, and provide monthly reports on all orders & sales

Establish cash revenue goals for the entire AR Portfolio

Contact each delinquent account daily for payment status on any past due balances

Comply with schedules, deadlines, and SOX Controls

Achieve short-term & cash goals on a consistent basis

Manage complete daily billing process and staff of 2

Provide resolution of client billing issues and ensure responses are provided in timely manner

Effectively manage customer escalations to bring to timely resolution

Develop stronger relationships with existing accounts by driving repeat business to Ericsson Inc

Manage average $35 million dollar portofilo on a weekly basis includes domestic & international base

Partner with Dun & Bradstreet to improve credit risk and to enhance the collection efforts

Hire/train Credit & Billing staff and coach them to achieve desired cash goals

Conduct annual performance evaluations of the team

US LUMBER GROUP, INC. 2003 – 2005

Credit & Collections Manager

Managed an extensive customer base & provided excellent customer service by following up on past dues/issues to reduce overall delinquency

Coached all branch staff on collection strategy & monthly goals - staff of 8

Responsible for direction & account resolution with the Credit management process

Facilated daily sales for all branches (8) on a daily basis by credit & collection evaluation

Analyzed financial report information/historical data for new & current sales

Reported & recommended account actions to Senior Management

Assisted customers with payment plans to reduce their past due invoices and still drive sales

Established strong relationship with branches by providing updates on account Credit Policy

SOLARCOM LLC 2002 - 2003

Credit Manager

Managed average $40 million dollar portofilo on a weekly basis with a staff of 3 collectors

Reviewed new & existing sales order transactions in the AR function by using collection techniques to reduce past due balances and to facilitate sales

Reported & recommended sales actions on accounts to the CEO & CFO on a weekly basis

Established strong relationship with Senior Management

Continued staff education by training with off-site or in-house collection/credit courses

Managed area of responsibility within fiscal & budgetary constraints for effective operations

Monitored industry trends in order to be proactive in managing changes that may adversely affect financial results due to credit losses

MRS. SMITH’S BAKERIES, INC. 1997 - 2001

Credit Supervisor for Retail, Bakery Deli, Food Service, & Snack Channels

Reduced 120 + Day deliquency from 750k to 300k within a five month window

Managed a staff of 20 direct reports; 15 credit & collections & 5 cash applications staff

Provided weekly claim aging reporting to sales & senior management

Prevented lost revenue by billing customers for accepted over shipments in products

Provided leadership in the creation of effective policy & procedures

Developed credit monitoring & reporting for senior management

Analyzed new orders, financial statements & purchase orders to determine specific actions which would maximize revenue while minimizing potential bad debt

Implemented purchase order image viewing by having PO’s scanned for AR accessibility

Assisted senior management with special projects, assignments, and special reporting

Ensured that all cash was reconciled on a daily basis

EDUCATION

Bachelor of Business Administration/Management

Georgia State University, Atlanta, GA

COMPUTER SKILLS

SAP, Great Plains, WinTeam, Salesforce Timberline, JD Edwards, PeopleSoft, AccuTerm 2000, Microsoft Office including Excel, Word, Lotus 123, Word Pro, Lotus Freelance Graphics, AS 400, NetSuite, & Crystal reporting

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