Office Computer Science

Professional Summary

Skills

Work History

D S

*** ***** **** ***, *** Jose, CA 95136 • Home: 408-***-**** • Cell: 408-***-**** • *********@*****.*** Have worked in the profit and non-profit sectors, with diverse people and in countries outside of the USA. I have taught computers to elderly, and worked with young people internationally. I bring with me a wealth of understanding of how to meet the needs of a team and customers, alongside my technical expertise.

Intuitive learner

Calm under pressure

Works very well with others

Honest and Open-minded

Personable

Good at fixing things

Natural knack for coding

Good eye for detail and design

Great sequences and processes

Computer Lab Administrator/Coordinator, 1998 to 2001 Lincoln Square Neighborhood Center – New York, NY

.• Assist in setting up and maintaining the center's network

• Administer network accounts.

• Monitor Network security.

• Troubleshoot all tech issues in the organization.

• Execute weekly computer lab Hardware and Software maintenance.

• Create class promotions.

• Prepare curriculum for classes.

• Prepare promotions for the classes.

• Prepare and monitor effectiveness of classes.

• Head up a team of two.

Office Network Administrator/Troubleshooter, 2003 to 2007 Axiom (Youth With a Mission) – New Haven, CT

• Acquisition of all network hardware and software.

• Build office office network.

Education

Certifications

• Troubleshoot all tech issues (PC & MAC).

Tech Troubleshooter, 2007 to 2010

Ten Thousand Homes – White River, MP

• Advise in all tech issues/needs.

• Troubleshoot all tech needs (MAC, PC).

Independent Contractor, 2012 to 2013

Self-employed – Cape Town, South Africa

• Offsite Troubleshoot any Apple hardware issues.

Bachelor of Science: Computer Science, 1992

New York Institute of Technology - New York, NY

A+ Certification (continuing Education)

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