Project Test

Pallavi Sinha Email ID: *******.*****@*****.*** Phone : 678-***-****

EXPERIENCE SUMMARY

TATA Consultancy Services - Client company – The Home Depot Dec,2009 – Present (approx. 8 yrs)

Pallavi is managing testing for one of US top retailers that totals USD 80 Billion in revenues. She provides testing services(manual and automation) for running the entire in-store tool renting system on mobile devices, which registers and integrates with the retailer’s POS platform and infrastructure. She has led several quality control and analysis projects for customer loyalty and membership programs. She has advised her clients on testing and quality assurance strategies and has provided on-the-field support for strategy implementation.

TECHNICAL SKILLS & KNOWLEDGE:

Tools

Experience Level

Automation Testing & Management Tools

Selenium

Tools:

Maven, Selenium, HP ALM, HP QC, Cucumber, Junit, TestNG, Jenkins, Jira, Pivotal Tracker, Version One, Sauce labs, Eclipse and Splunk/Grid Stats.

Languages:

Core Java

Databases:

SQL Server, Oracle, DB2.

Platform:

Windows XP/2000, Unix/ Linux

Below is an outline of her major achievements and accomplishments at TCS:

IT professional with experience in various roles, including managing teams, developing and improving QA processes/procedures and requirement gathering. Able to grasp business processes and systems quickly and communicate throughout the organization on a variety of complex issues.

Experience in Agile Methodologies and implemented various Agile XP- Methodologies in testing.

Working in Test Driven & Behavioral Driven Development methods using Selenium Automation Tool.

Worked as a pair programmer as part of Agile XP Process implemented in the current project.

Have handled Agile, Scrum of scrum and waterfall projects as a Test Lead

Experience in manual as well as automation testing.

Experience in version control and code coverage tools like GIT

Proficiency in both white box as well as black box testing methodologies with rich Experience in QA activities right from preparing Project plans, daily plans, Test Strategy document, Test Cases Identification, Test Planning, Test Environment Setup, Test Preparation, Creation of traceability matrix, Test Data Setup, Test case review, Test Execution, Defect Management, Reporting and Regression testing.

Create Test Data, Execute test, validate results and also use SQL commands for backend validations, manage defect meetings and report results.

Ability to coordinate and manage large-scale projects involving multiple matrix team testing POS, credit and store applications.

Proficient in Project Estimation, Project planning, Resource planning/Forecast.

Excellent interpersonal communication and analytical skills

Ability to successfully manage deadlines and multiple Enterprise Level Application projects effectively through a combination of business and technical skills.

Ability to multitask and prioritize effectively

Direct interaction with the customers in order to get testing requirements, presenting reports, client meetings, daily status.

Ability to identify root causes and derive corrective actions to meet short and long term business requirements using resourceful approaches.

Responsible for creating/reviewing the tester’s guide

Participated in tester interviews.

Provide leadership/direction to all team members.

Prepare the final test summary report along with other documents required for an enterprise level review board.

Project Details

Client : The Home Depot June 2015 till date

Project : Tool Rental Revenue Recovery - POS 4.7 Atlanta, GA

Working as an overall Test Lead in a project, which has a potential of saving $25 M in annual capital spend in US alone.

Handle multiple matrix teams across the Enterprise including credit, POS, finance, Tool rental and environment.

Responsible for all QA processes – like test strategy, Test automation, daily plans, defect meetings, planning, preparation and execution for all teams involved.

Automation done using Test complete Tool and Selenium

Identify potential risks and having mitigation plans in place.

Keeping the entire project team on board with impediments and reporting the overall progress report on a daily basis.

Two iterations have been deployed to production with 0 tickets raised in production after the deployment.

Client : The Home Depot Oct 2014 till June 2015

Project : Pro Loyalty Releases – POS 4.2 Atlanta, GA

Served as an overall QA lead in a scrum of scrum model where the team would deploy code into production after every 4 weeks.

Created a release calendar which stream lined all 5 projects of Loyalty to make them run in parallel. This reduced delays caused due to environment and code unavailability and team was able to deploy every 4 weeks with only 1 hardening sprint being run for Pro Loyalty as a product and not per project basis.

Automation done using Selenium

QA cost was thus reduced by one fifth.

Responsible for the overall status of the product and co-ordination with all 5 projects.

Attended all sprint meetings – sprint planning, daily scrum, review and retrospect.

Reviewed enhancement of all projects and came up with a fixed a master regression suite after getting product owners approval to be used during the hardening sprint.

Client : The Home Depot Aug 2013 to Oct 2014

Project : Tool Rental Paperless Atlanta, GA

Worked as an overall QA lead.

This project was designed to fully integrate with the point of sale system. The project had 0 high severity defects in production.

Worked with 7 matrixed teams with a maximum offshore strength of 47 resources.

Responsibilities included keeping all QA processes on track and co-ordinating with multiple third party teams including Citi, First Data and Penske.

Client : The Home Depot Aug 2012 to Jul 2013

Project : Pro Account Authorization Atlanta, GA

Worked as an overall QA lead in this project where credit card information was being stores for automatic payments through the SPOS.

It involved a POS release along with tandem changes and new security features were added in order to protect sensitive information.

Co-ordinated with 9 matrixed teams with an offshore strength of 43 resources.

Zero production issues were found.

Client : The Home Depot Aug 2010 to Jul 2012

Project : Enhanced Special Services Chennai, India

Worked as an offshore QA lead.

Got requirements from onshore

Co-ordinated with offshore team to meet the daily throughput for test prep and execution and report to offshore managers and onshore counter parts.

Company : Tata Consultancy Services Dec 2009 to Jul 2010

Chennai, India

Worked as a tester for an in house project.

Create Test cases, Test Data, Execute test, validate results and also use SQL commands for backend validations and report results.

Bachelor of Technology, SRM University, 2005 - 2009

Electronics and Communication Engineering Chennai, India

Achievements/Certification

Individual recognition:

Leadership Award and Performance Award for Tool Rental Revenue Recovery

Dedication and Leadership Award for Tool rental Paperless projects.

Leadership Award for Pro Loyalty

On the Spot Award for Dedication and Leadership

Certification

ISTQB (International Software Testing Qualifications Board) certified tester-foundation level.

Certified Scrum Master

Certified Product Owner

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