Adam Kirsch

Email: ac23q1@r.postjobfree.com

Phone: 201-***-**** 191 Paysan lane

Magnolia, DE 19962

SYSTEMS ADMINISTRATOR

Experienced Systems Administrator with over 17 years of demonstrated history managing server infrastructures and End User support environments across multiple platforms. Creative in identifying and designing effective solutions to meet the current needs and future expectations of business. Areas of expertise in:

Windows Server administration

Systems Design & Development

Server/LAN/Optimization

VMware server infrastructure

Project Management

Technical User Support

Systems Application Software

Systems/Computer Lab Design

Hardware/Software Troubleshooting

Network Analysis & Administration

Professional Systems and Network Administrator with extensive leading-edge IT experience in delivering exceptional customer satisfaction and improving overall operations. Proficient in front-end and back-end operations, development and support with an outstanding record of bringing mission-critical projects in and on schedule and within budget. Strong interpersonal, communicative, and organizational skills. Intuitive analytical ability to attain network, system and application level solutions.

Technical Skills

Software: Windows, Linux and Mac OSX operating systems, Asterisk, Fonality VOIP system, McAfee and Norton Virus scan, Microsoft Office 97-2016, Microsoft Visio, Cisco VPN concentrator and Cisco VPN client configuration, Microsoft Exchange, Microsoft SQL, VMware, Bladelogic, WinSCP, Fiddler, Cygwin, Paul Bunyan, ARCserve and Backup Exec backup software, Norton Ghost, Terminal Servers Citrix Metaframe, VMware, SharePoint Portal Server, IIS, WSUS, Windows Network Load Balance, F5 Load Balancer, NIC teaming, DFS, DNS, DHCP, MSMQ, Active Directory,Microsoft GreatPlains,, Microsoft CRM, Trackit, Oracle FootPrints, Remedy, Double take, Servers Alive, Wireshark, Mailsweeper, Splunk

Hardware: Dell Poweredge, Compaq, IBM, HP workstations, laptops and servers, HP, Canon IBM and Xerox Printers, Dell Powervault SDLT drive, SAN, Drobo, Hewlett Packard Sure Store DLT Library, Qualstar tape storage media library, Merlin Legend Phone and voicemail system, Fonality VOIP servers, Videoconference equipment, Cisco switches and Firewalls,

Professional Experience

ADP, Florham Park, NJ 2014 to 2017

Systems\Network Production Engineer

Management and administration of all RUN payroll application and SQL servers

Liaison between Engineering, QA and Development teams Worldwide to ensure that the RUN applications are stable.

Deploy and Upgrade RUN application code to various Production and Non-Production environments.

Contribute to multiple Engineering projects to enhance new and existing products.

Work with Network teams to setup and verify correct network communication to servers and applications.

Monitor and troubleshoot real time performance issues for RUN Application and report data to development teams.

Glowpoint, Inc., Murray Hill, NJ 2007 to 2014

Network\Systems Administrator

Maintenance and administration of approximately 80 corporate and commercial servers dispersed over 4 offices and 2 data centers

Proactively monitor the health and performance of servers to ensure 99.9% availability.

Modify switch ports for phone, data and video conference equipment as needed.

Update Firewall configurations as needed

Implemented VMware server environment for both corporate and commercial servers to consolidate physical server hardware and reduce operation costs.

Provide level 3 support for customer issues escalated within the IT department.

Manage file backup solution and performed backup and restores as needed

Designed, implementation and administration of the Microsoft CRM system using redundant servers to ensure high availability.

Administration of Exchange 2003 and redundant Exchange 2007 servers, Asterisk PBX solution, MS Great Plains, SharePoint, and Windows 2008 terminal services solution.

Configure/use network tools, i.e., Traverse and Spotlight to reduce administration time.

Recommended modifications to improve speed of operations and system security measures.

TNS, Teaneck, NJ 2001 - 2007

Workstation\Systems Administrator

Supported all servers,workstations and laptops on premises, four remote offices and telecommuters.

Processed helpdesk requests using “Track –it”, “Footprints” and email.

Responsible for printer setup and configuration, network\server maintenance and configuration and Merlin Legend phone system.

Performed network backups, archiving and data restores

United Parcel Service, Morristown, NJ 1998 - 2001

Technical Support Desk

Troubleshot Hardware and Software problems.

PC to PC troubleshooting using Remote access software.

Installed and configured UPS Software.

Provided UPS Technical Support Certified on CORE, BASE and PRODUCT.

Education and Training

Education

Global Knowledge Course, Windows NT Networking with TCP/IP 1998

The Chubb Institute Degree in Data Center Support 1997-1998

Bergen Community College, Paramus, NJ Business Management, 1994-1996

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