Construction Customer Service
Resume:
DEREK PRICE
Houston, TX *****
832-***-**** (Mobile)
Email: *************@*****.***
OBJECTIVE
Management Construction Professional
Where proven managing, leading, problem solving, and coordinating skills will improve project deliverables.
PROFESSIONAL SUMMARY
More than 15 years of professional construction experiences with increasing responsibilities, accountability and budgets. Known for assuming “ownership” of projects and going beyond expectations of customers. Able to communicate with professionals within all disciplines.
BACKGROUND SUMMARY
Project Management Lead
Budget Management
Customer Service / Satisfaction
Results Driven
Process Improvement: On-time Delivery (98%) / Standardization / Consistency
Risk Management
Warehouse/Inventory Management
Shipping & Receiving
Forklift Operation
SUMMARY OF PROFESSIONAL EXPERIENCE
P.P.P. Insulation Company, Houston, Texas December 2016 to August 2017
Supervisor
Supervised/Developed ten (10) construction workers.
Inspect job sites daily to ensure construction is performed in accordance with plans, and specifications, and that customer quality standards are met. Immediately implement corrective action for any deficiencies identified.
Maintain and enforce all OSHA safety practices and perform daily job site safety inspections. Immediately stop work on any site where unsafe work practices or conditions exist, regardless of who is performing the work. Conduct weekly job site safety meetings with all direct reports.
Interface with client's representative on job site to resolve issues and ensure total customer satisfaction.
Maintain open communication with internal/external field personnel and respond, if possible, or convey their needs and concerns to appropriate office personnel.
Confirm hours worked and description of work performed for direct reports.
Provide manager and customer representative with daily status report(s) as required.
Participate in pre-construction walks with client to confirm job production planning.
Immediately report any workplace injury to company safety representative.
Perform other related duties as required to ensure a safe workplace, quality construction and timely completion of each project.
Perform other projects and duties as assigned.
Responsible for inventory management and all warehouse functions
The Mundy Company, Pasadena, Texas December 2012 to November 2016
Supervisor
Manage/Direct six (6) direct reports
Responsible for fast paced production warehouse setting.
Shipping/Receiving: packing, stacking, wrapping, etc.
Operate forklifts according to training and the Safety Standards
Handle all materials and operates equipment in a conscientious and safe manner, prevents harm to self and others and/or damage to equipment
Stock inbound material within his assigned zone
Carry out all necessary tasks in production with focus on the overall schedule
Make sure that production area is kept clean, safe and organized on a daily basis
Help other departments within warehouse as needed
Performance Construction Company (PCI), Houston, Texas June 2007 to April 2012
Supervisor
Safety coordinator
Responsibilities include but not limited to, daily coordination and directing project activities, planning and purchasing of construction materials, reading blueprints, and supervising fifteen (15) construction workers.
Schedule and supervise daily activities in accordance with job schedules and business partner scopes of work
Inspects and ensures that work is in compliance with job requirements
Conduct/Record weekly toolbox safety meetings.
Oversee the construction, inspection and scheduling of scope of work
Maintain records of all change orders
Ensure job site cleanliness and safety compliance as required by OSHA guidelines
Attend construction meetings and training classes as scheduled
Perform other duties as assigned
P.P.P. Insulation Company, Houston, Texas August 1990 to June 2007
Construction Worker / Supervisor
Responsible for building construction tasks such as, HVAC and pipe insulation.
Work in conjunction with Superintendent and subcontractors to support job scheduling/planning.
Conduct, monitor and oversee weekly tool-box meetings
Read blueprints for the project.
Ensure/validate the quality of the work on the project.
Supervised/Developed eight (8) construction workers
EDUCATION
Business Administration Studies, Ranger Junior College, Ranger, Texas
HONORS AND ACTIVITIES
Athletic Track Scholarship: Ranger Junior College 1986
TECHNICAL EXPERTISE
Software: MS Office 2007 (Word and Excel)
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