Shantrell Hopes
**************@*****.***
*** ******** **. *******, ** 39206 *601-***-****(mobile)
Objective: To obtain the position as an Administrative Assistant, bringing a positive attitude, organized approach, excellent time management skills and a desire to succeed in a fast-paced environment to make a difference in the office administrative procedures. Bringing 6+ years of experience in clerical work.
Education:
08/1986-06/1990 Calumet High School Chicago, IL
High School Diploma
08/2004-12/2006 Holmes Community College Ridgeland, MS
Degree: A.A.S Associate in Applied Science
Funeral Service Technology
03/2012- 12/2015 Belhaven University Jackson, MS
Degree: B.S Bachelor of Arts in Social Service
Employment History:
Office Manager Cardozo Middle School
07/2010- 03/2017 Jackson, MS
Maintains office services by organizing office operations and procedures; preparing payroll, controlling correspondence, reviewing and approving supply requisitions; assigning and monitoring clerical functions.
Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement
Completes operational requirements by scheduling and assigning employees; following up on work results
Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Contributes to team effort by accomplishing related results as needed
Administrative Assistant Cardozo Middle School
07/2010- 01/2015 Jackson, MS
Receive and direct visitors and clients
Record daily student attendance
General clerical duties
Answer, screen and transfer incoming telephone calls
Maintain office supply inventories
Resolve administrative problems and inquiries
Kept Accurate count of daily attendance/suspensions
MDE daily and monthly reports
Weekly attendance rosters
Office Manager Midwest Memorial Chapel
03/2007-05/2009 Chicago, IL
Manage Funeral Home Facilities
Coordinating Funeral Arrangements and Activities
Knowledge o Financial Document for Funeral Services
Assisted with embalming clients as conformed to the law
Data Entry Clerk Regions Bank
08/2005-02/2007 Jackson, MS
Experienced Proof Operator
Experienced with detail of numbers
Processing and Balancing Checks
Skilled Image Computer Data Entry and Manual Data Entry
Specific Skills:
Computer skills and knowledge of relevant software
Knowledge of clerical and administrative skills such as filing and record keeping
Knowledge of principles and practices of basic office management
Attentive to detail and accuracy
Customer Service orientation
Light Accounting
Team Player
References: Available upon Request