Customer Service Hospitality

Shalon Hutchins **** ***th Avenue North, **, Clearwater, FL 33760, United States

***********@*****.*** • Cellular 727-***-****

Housekeeper

Summary

I have 8 yrs. of Housekeeping experience and 4 yrs. of Fast Food experience.

Experience

Hampton Inn and Suites, Clearwater, Florida Aug. 2016 to Sept. 2016

Housekeeper

I cleaned rooms, helped out guests, worked in laundry, and trained new employees.

Quality Inn and Suites, Clearwater, Florida May 2016 to Aug. 2016

Housekeeper

I cleaned rooms, helped out guests, worked in laundry, and trained new employees.

Spring Hill Suites Marriott, Clearwater, Florida Jan. 2016 to May 2016

Housekeeper

I cleaned rooms, helped out guests, and trained new employees.

Ramada Inn East UCF, Orlando, Florida Jan. 2004 to Dec. 2004

Housekeeper

I cleaned rooms, helped out guests, worked in laundry, and trained new employees.

Days Inn East UCF, Orlando, Florida July 1999 to Sept. 2005

Housekeeper/Supervisor

I cleaned rooms and helped out guests, I worked in laundry and trained new employees, and I also handed out daily assignments and took over the supervisor position for 6 months.

Taco Bell, Orlando, Florida Nov. 1998 to Nov. 1998

Crew Member

I worked in the kitchen making customer's orders.

McDonalds, Kissimmee, Florida Jan. 1998 to Oct. 1998

Crew Member

I worked in all areas of this restaurant, but I mainly worked in drive thru taking customer's orders.

Burger King, Saint Cloud, Florida June 1996 to Jan. 1998

Crew Member

I worked in all areas of this restaurant, but I mainly worked in drive thru taking customer's orders.

Dairy Queen, Saint Cloud, Florida May 1996 to June 1996

Crew Member

I worked in the kitchen making customer's orders.

Education

Saint Cloud High School, Saint Cloud, Florida 1998

H.S., Diploma

Skills

• Regular Food Rotation

• Retail / Service Experience

• Sanitation/Safety Adherence

• Staff Rosters

• Staff Training/Development/Motivation

• Supervising/Training

• Team Building and Empowerment

• Team Leadership and Motivation

• Time and Workflow Management

• Hygiene Standards

• Leadership and Delegation

• Cashier Abilities

• Hospitality Management

• VIP Customer Service

• Culinary Design

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