Customer Service Manager
Resume:
Natalie Jacobo
**** * ******* ***** ******* Az **041
******@*****.***
Objective:
I am currently looking for a full time position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively.
Work Experience:
Packer Macy’s Logistics Goodyear, AZ November 2012-Still Employed
• P ack merchandise in the correct bag or box.
• Make sure correct items are delivered to the right person and labeled correctly.
• Train and teach new employees how to pack, patrol, gift wrap, singles, over/under as well as perform these as well. Forklift when need be.
• Correct orders that are missing items or are damaged.
• Work and motivate my team in order to reach the goal of items that needed to be sent out. Customer Service/Cashier Ord Sales
Avondale, Az. 01/2007-07/2009
• Greet customers as they arrive in the store and provide them with information about products and/or services
• Respond to customers’ complaints and resolve their issues
• Take payment in exchange of items sold
• Bag, box and wrap purchased items
•T rain new hires as cashier.
•S tocking supplies and keeping inventory
•A nswer Phones/ Make calls
Education:
High School Diploma Estrella FootHills High School Goodyear, Az 2010 Additional Information:
Bilingual: English and Spanish
Seasonal Supervisor 2 Years in a row
Supervise more than 200 people and also had to do manager functions as well due to not having a manager in the night shift.
Keep my team busy and motivate them as much possible to hit goal and get as much as sent out as we can.
Great with Microsoft, PowerPoint, and Excel. 3 years of Experience. Forklift and pallet jack 4 yr experience
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