Management - general, plant, human resources or project

John F. Smihal Jr.

**** ******* ******* *****, ********* Rapids, WI 54494 715-***-**** ***********@*****.***

Skills

Accounting Customer Service Project Management Strategic Planning

Budgeting Analytical Adaptable Communication

Flexible Quality Assurance Database Analysis Payroll Processing

Purchasing Computer Accounts Receivables Supervisory Experience

Work Experience

General Manager, UniFirst Corporation, Wisconsin Rapids, WI 12/2011 - 06/2017

Restructured the division to retract a twelve year trend of losing over $1 million yearly. Supervised, supported and communicated with 150 individuals. Mentored and delegated to fifteen supporting managers in five facilities and three states. Developed yearly budget and strategies to meet goals. Audited vendors, departments and reports for accounting and company policy compliance. Oversaw and controlled production facility, deliveries, hiring, training, scheduling, purchasing, company assets, capital expenditures and customer service. Managed sales database.

Began making profits after two years of leadership.

Earned 2016 Top Stockroom of the Year Award out of 80 plants.

Branch Manager, UniFirst Corporation, Clarksburg, WV 02/2003 - 12/2011

Guided a team of twenty with sales, hiring, scheduling, goal planning, deliveries, training, account receivables and customer service along with monitoring company assets. Developed yearly budget and strategies to meet fiscal financial goals. Analyzed reports to align with company and accounting policies. Managed and adapted database.

Doubled revenue in eight years with profits increasing to over $1.5 million.

Achieved the highest sales average in the region.

Controlled an additional branch in another state as an emergency interim for six months.

District Service Manager, UniFirst Corporation, Ebensburg, PA 05/1999 - 02/2003

Directed and supervised the service department in a 150 mile radius with additional sales, scheduling, deliveries, goal planning, hiring, staff training, collections and customer service along with maintaining company vehicles.

Motivated personnel to achieve #1 Accounts Receivable Branch of the Year for three years.

Led team to finish in the top 5 of the company Service Honor Roll each year for five years.

Route Sales Representative, UniFirst Corporation, Ebensburg, PA 07/1993 - 05/1999

Serviced approximately 200 customers on a weekly basis including deliveries, customer service, additional sales, building relationships, account receivables, planning and retention to grow and improve the route volume.

Recognized for being ninth out of 779 route sales representatives for customer retention.

Sustained the largest route in revenues for the location.

Education

Bachelor of Science, Finance, University of Pittsburgh, Johnstown, PA 1986 - 1991

Activity: Sigma Tau Gamma Fraternity - Sergeant at Arms

Community Involvement

Director, Wisconsin Association of Textile Services, Greenfield, WI 2013 – 2017

Counseled, guided and supported the mission, initiatives and yearly events of the organization.

Financial Secretary (Bonded), Church of the Good Shepherd, Grafton, WV 2008 - 2011

Applied weekly collections, monitored and validated numerous accounts and generated yearly statements.

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