Manager Management
Resume:
Stephen Reynolds
Potomac Falls, VA 20165
703-***-****/********@*******.***
*/**** – 9/2017 Avison Young, Unisys Federal Account Reston, VA
Facilities Manager Top Secret Clearance
Managed and directed all building and office maintenance, security, office furniture and equipment, facilities renovation and construction activities to include planning, cost estimating, budgeting, documentation and negotiating contracts as well as construction and maintenance monitoring and supervising internal work and external moves
100% service response for 24/7 emergency facilities service
Oversaw and coordinated a $3M facilities budget for four facilities, including Unisys Federal headquarters in Reston VA
Enhanced facility services, safety, and quality, while preventing cost overruns by developing vendor contract specifications, tracking/evaluating project risks, and controlling processes.
Consistently exceed drive performance metrics as measured by client’s Key Performance Indicators
Oversee all site HVAC maintenance operations and PM agreements for computer and LAN rooms
Sole point of contact for Unisys occupants, property management, and Landlords for work requests, office/personnel relocations and building issues
Disaster Recovery Plan coordinator and Client Emergency Response and Evacuation Plan member
Initiate purchase order requests for goods and services within area of responsibility
7/2014 – 1/2016 Federal Network Systems, LLC Reston, VA
A Jacobs Company
Facilities Manager Top Secret clearance
Proactively manage all facility services and communications in accordance with account and client standard processes, procedures and KMP’s to ensure superior customer satisfaction and performance levels
Maintain <1% mechanical operations failure rate in unclassified and classified computer room HVAC operations in the Reston VA, Arlington VA and Columbia MD locations supporting AP, DISA and IC programs
Proven success in facility project planning and project management for construction and renovation activities as measured in 98% on-time completion and operational start-up
Point of contact for regional facilities operations (A/E/M services)
Direct fleet management staff operations support responsible for over 100 company vehicles including development of fleet and facility policies and procedures
Accomplished Jacobs facilities liaison for all property management, customer, employee and vendor relations
Dedicated 24/7 emergency facilities support contact
Responsible for development and maintenance of facilities operational budget
5/2004 – 6/2014 Verizon Federal Network Systems Arlington VA, Ashburn, VA
Facilities Manager Top Secret clearance
Daily management of general office, restricted computer room HVAC, SCIF operations and physical security for multiple locations supporting business operations totaling over 158,000 square feet
Maintain <1% mechanical operations failure rate in computer room operations
Supervise facility staff personnel for mailroom operations, GFE/warehousing and support services
Provide logistic management oversight for area warehouse operations
Construction project manager
Property management contact and real estate liaison
Site Emergency Action Plan (SEAP) coordinator
2/2002 – 4/2004 SI International, Inc. Reston, VA
Senior Facility Manager/Facility Security Officer
Provide daily facility and physical/industrial security operations management support at corporate headquarters and satellite locations totaling 105,000 square feet
Direct all facility site support services operations
Oversee facilities accounts payable and receivable processes
Property management contact for multiple facility locations
1/2000 – 1/2002 Starband Communications McLean, VA
Director of Facilities and Administration
Managed daily building operations for McLean, VA headquarters and Marietta, GA satellite network hub complex totaling 110,000 square feet
Supervised staff and contractors in both Virginia and Marietta, GA operations
Responsible for facilities budget planning, site development, facilities AP/AR, property management relations and facilities and administrative policy standards
11/1998 – 11/2000 Advanced Technology Systems McLean, VA
Facilities Manager
Supervised facility personnel in providing building management and administrative services for headquarter and satellite locations including 24/7 building security, computer room operations, telecommunication networks and mailroom operations
Corporate liaison for all property management groups and tenant/sub-tenant issues
4/1997 – 11/1998 Community Management Corporation Chantilly, VA
Property Manager
Supervised seven personnel directing all management office operations including hiring, training, compensation, education, certification and performance evaluations
Managed all community service contracts
Guided the Board of Directors in short and long range planning for the continued development of the Cascades, a 3,500 acre, 6,000 residential unit planned community in eastern Loudoun County
9/1990 – 3/1997 Unisys Corporation Reston, VA
Facility Manager
Supervised six facilities personnel
Responsibilities included daily facility operations and contract services (grounds, physical security, janitorial, electrical, HVAC, food services and recycling) for a 265,000 square foot multiple building complex
Space planner and project manager for all construction development and personnel relocations
11/1983 - 9/1990 AT&T Oakton, VA
Space Planner
Provided space planning for AT&T’s Eastern Region Real Estate Organization, covering seven states and encompassing 1,500,000 square feet
Education
Facilities Management Certification
1990 – 1993 Facilities Management Graduate Program at George Washington University
Bachelor of Science, Biology, Virginia Tech, Blacksburg, VA, 1982
Skills
Visio Basic, Microsoft Word, Excel, PowerPoint, WorkSpeed, OVSM/FMS Space databases, ITSM 7 Incident Management Report System, 360Facility
International Facility Management Association (IFMA) – Professional member
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