SUPPORT/RECEPTIONIST
Resume:
KELLY PENA
DALLAS, GA *****
*****.******@*****.***
Experience
SUPPORT TEAM, AUTO-OWNERS INSURANCE, 2015-PRESENT
Opening and Closing Office
Releasing and assigning new claims to team representatives
Assisting customers when they come in
Answering and directing phone calls
Printing and issuing checks
Check and distribute mail
leadperson, owens & minor, 2013- AUGUST 2015:
To be the immediate assistance to the supervisor and a shift of 20+ teammates.
Re-batch and release hospital orders to current day shipping
Assigning work for each teammate
Paperwork for each shipment
Assisting teammates and customers when issues arise
Dispatching orders
Processing paperwork for shipments
Closing the warehouse at the end of every night
RECEIVER, OWENS & MINOR, 2012-2013:
Received and ensured accuracy of inboud freight
Put inbound freight in warehouse inventorythrough rf unit and use of mhe equipment
Order Picker, Owens & Minor, 2009-2012:
Pick hospital product for customers orders through RF unit
Palletized customer orders according to specifications
Placing orders at staging door to be shipped current day or next day delivery
Designer Dog, Receptionist, 2009-2009:
Answering phone calls
Making/confirming new appointments
Cleaning and helping the clients with their animals
Counting the money drawer at the end of every night to close the shop
Shane’s Rib Shack, Supervisor, 2006-2009
Responsible for opening and closing the store
Provide direction to my new and fellow coworkers
Cleaning and cooking
Making sure customers expectations are met and exceeded
Creating schedules for the following work week
Order/Scheduling inbound supplies
Counting the money drawer at the end of the night to close the restaurant
Education
Harrison High School: Kennesaw GA, 2007
Georgia Highlands: Cartersville GA, Management, Some College
I plan to continue my college education in the near future
Summary
I am very versatile in learning new projects. I am always eager to learn and will not disappoint anyone I work with nor for. I am dependable; I will always meet any deadline placed before me. I possess a great “never say no” attitude and will be up to any challenge my job requires of me. Currently I am seeking a position that will allow me to grow, expand and stay. This ideal place will be a company that is a career oriented, that provides opportunity to move up, and maintain success.
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