Senior program and engagement manager with the proven ability to develop teams and deliver transformative solutions from strategy to deployment.

An inventive leader with 15 years progressive hands-on project management and solution architecture results, in both public and private sectors.

Brings the exceptional combination of technical capability in modern machine learning and mobile / cloud application architectures together with an extensive record of managing communications for top-tier firms as a leader of consulting engagements. Multilingual capabilities in English, Spanish, and Japanese.

Program Management

Solution Architecture

Machine Learning and AI

Cloud and Mobile Architectures

Dynamics AX, CRM, SharePoint

Agile and Waterfall Methodologies

Professional Experience

VP Engineering

nTier Solutions Inc. 2016 to present

Leads a major project to design and develop artificial intelligence system for an innovative Smart Home appliance.

Successfully managed $2M engagement with fortune 500 client from conception to delivery using Agile.

Architect – design processing strategies to improve AI system performance and reduce training times.

Implemented pre-processing data manipulation into DWH including developing a taxonomy scheme, performed Principle Component Analysis, dimensionality reduction, and Dropout in Python and TensorFlow to improve neural network speed by 300%. Also reduced training time and improved model performance (F1 score).

Doubled team size and developed modern on/offshore AI development capability.

Implemented cloud (Azure) based distributed processing which cut AI engine training times by as much as four.

Delivery Director - Japan

Avanade Inc. 2013 to 2016

While serving as Delivery Lead for Japan and (interim) Delivery Lead for South Africa I was responsible for an $85M portfolio of projects including programs in data and analytics(BI, MDM, data quality and architecture), infrastructure/Azure, Dynamics AX, collaboration (SharePoint) and application development. I oversaw growth of more than 25% per annum and built project profitability from 80% of target to 102%.

Selected Accomplishments:

Served as solution architect and project manager ensuring outcomes exceeded customer expectations for solutions including ERP, mobile applications (Android, IOS, Windows mobile), User eXperience and XD design.

Developed 40 project managers and delivery leads. Served as primary project management methodology instructor for Avanade Japan.

Delivered project profitability of 102% of target estimated at time of sale across the portfolio of projects while maintaining 25% year on year growth rate.

Introduced multiple innovative program analytics to monitor portfolio including tools to proactively reduce risk and identify candidate engagements for early intervention.

Serving Industries: Finance/Banking, Travel and Hospitality, Automotive, Electronics, Human Resources.

Key Projects:

Led project turnaround of a Dynamics AX project for one of the world’s largest travel and hospitality companies. The project went from losing money with unhappy customers/developers to profitable and signing contracts for additional work as we rolled out AX to 30 different countries in North America, Europe and Asia (Tokyo, Japan).

Served as architect and delivery lead for an innovative consumer virtual kiosk at a global consumer cosmetics retailer (mobile IOS/Android HTML 5, UX, XD, machine learning).

Turned around the project portfolio at a Fortune 500 credit card company. This included improving client and team perceptions as well as hands-on architecture and delivery of SharePoint, Java, network security and big data projects (Foster City, CA).

Cloud (Azure)/mobile (Android, IOS) migration for a Partner portal at a Fortune 100 software company. Involved 200 engineers across multiple workstreams to launch a critical platform for partner services (Seattle,).

VP Software Engineering

Logical Designs Inc 2002 to 2013

Set up a software development, systems infrastructure and consulting company. Crafted strategies and managed the company’s largest projects delivering solutions in CRM, eCommerce, eLearning, HR, and SaaS architectures.

Serving Industries: Finance/Banking, Property Management, Food Service, Health Care, and the public sector.

Reduced project management costs 25% while improving productivity and staff satisfaction.

Led a cross-functional team of 100 for 5 years with consistent on-time and on-budget performance.

Key Projects:

Developed an award-winning supply chain analytics application employing Oracle E-Biz, BI, MDM, OBIEE, machine learning and multilayer perceptron (MLP) for a global engine manufacturer.

Built an innovative enterprise BPM Server Suite (C#, SQL Server, TCP/IP) including architecture, installer, and testing, of a Business Process Designer, Multithreaded Rules Processing Server, and a Reporting Admin Client.

Implemented an intelligent iPhone, Android cloud/SaaS mobile/desktop CRM application (server side and Mobile Development, Objective C, UX/XD, XML, IOS).

IT Manager

IBC Kyoto, Japan 1994 to 2002

Accountability for all software development and information systems infrastructure functions including architectural responsibility for the in-house ERP system and five global datacenters.

Led technical development of the organization from $5M to $100M in annual sales by streamlining and improving supply, logistics, sales, and collections in more than 60 countries including development of top-grossing eCommerce site in Japan ($45M per year).

Served as lead developer and architect of an in-house mission critical ERP system that streamlined a multi-company, multicurrency accounting system, integrated worldwide operations and improved staff productivity by 75%.

Constructed a cloud-based network that connected five distributed datacenters, databases, and SANs, reducing infrastructure charges by 50% per year.

Additional Career Highlights

Integrated Training Management System that provided career eLearning and career guidance for 30,000+ employees and linked to Oracle HR (2009).

Oracle ERP Recruitment Management System which reduced processing time through complex user controlled business rule sets for each position type (2008).

Microsoft (Contractor): Wrote and reviewed Microsoft’s “Windows NT Administration Step by Step” book (1996).

Education

MBA, University of Maryland University College (4.0 GPA and top graduate)

BS, University of California Irvine, Mechanical and Aerospace Engineering

Training and Certification

Project Management (PMP) Enterprise Architect - TOGAF 1&2 ITIL Foundation

Scrum Alliance (CSP, CSM, CSPO) Machine Learning & AI Six Sigma Black Belt

Technical Acumen

Infrastructure Cisco IOS/VOIP/internetworking Datacenter Management SAN Arrays

ERP Systems Dynamics AX JD Edwards Oracle ERP

Software Development Agile/SCRUM Python/TensorFlow IOS Android Studio ASP.Net/C# Java/J2EE

Backoffice MS Project Server SharePoint Dynamics CRM Office 365

Databases MS SQL Server MySQL PostgreSQL SQLite Transact SQL

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