Microsoft Office Project Manager
Resume:
Wilner Sainlot
****************@*****.***
PRIMARY OBJECTIVE
Looking for opportunities to implement and optimize my IT expertise in organizations where I can fulfill my potentials as a great Leader, Project Manager, Cloud Technology Infrastructure, and Microsoft System Engineer.
INFORMATION TECHNOLOGY SKILLS
Microsoft Operating System experience
Microsoft Exchange email systems
Active Directory and Azure
SharePoint online
Data Migration: IMAP, Cutover, Staged, and Hybrid
Unified Messaging system, Encryption, and Two Factor Authentication
ADFS setup, Windows 2008+, network setup
Expertise in all Microsoft Operating Systems: Windows 2000/XP/7/8/10
Troubleshoot/Repair Installations, Password Reset/Crack, Assembly/Disassemble
Knowledge of Microsoft Office Suite Products: Microsoft word, PowerPoint, Excel, Outlook
Active Directory, Exchange server, Windows server 08/12 R2, Drive Image, SOHO Network
Microsoft Office 365 Experience
Setup and troubleshoot Office 365 from scratch
Adding, managing user accounts and Office Groups
Creating chat and meeting via Lync, Azure AD console to manage office 365
Troubleshooting Client Connectivity Issues
Integrating, IRM with Exchange, Microsoft Office and SharePoint Online
Managing DNS records, Install, configure Filtering, and repair DirSync
AD and FS Configuration and deployment and Auditing reporting tool
Mail Protection and data Loss Prevention (DPL) reporting tools
Remote (RCA), (MCA), (MOSDAL), and on site client support
Software and coding experience
Familiar with VMware, Oracle Virtual Box, Microsoft Virtual PC
CISCO Routing Technologies: Packet Tracer, LAN/WAN/Star/Ring topology
Coding Language
Have work with C#, C++, and Python
Helpdesk Remote Login Software
Familiar with Bomgar, TeamViewer, LogMeIn remote login software
Work with major Computer and brand Printer brands: HP, Dell, Compaq, Acer, Lexmark
APPLE, Macintosh Computer and Linux Experience
Troubleshoot and Fix: IPod, IPad, MacBook Air/Pro
Reset Password, Upgrade OS, troubleshoot applications
Data recovery: Disk Utility, Time Machine
Setup Linux OS system, Redhat Enterprise, Ubuntu, Fedora, and etc..
ORGANIZATIONAL WORK EXPERIENCE
NEW-SIGNATURE: MICROSOFT GOLD CERTIFIED PARTNER
Project Manager, Technical Lead and Office 365 Administrator
Indianapolis, IN –Short contract (October 3rd, 2017 to Present)
PM, Project Management and Team Lead, managed organizational projects for Office 365 Migration and Cloud Technology Infrastructure
Creating and Designing strategies for Business success
Designing and Implementing Cloud Technology Infrastructures
Setup user training for new products
Setup Team meetings and collaboration workshops
Setup SharePoint team site for sharing resources and documents
Lead migration projects for over 5000+ worldwide users, USA, Brazil, Europe, and etc.
EXPERIS: MICROSOFT GOLD CERTIFIED PARTNER
Senior Microsoft System and Office 365 Ambassador Lead Engineer REMOTE contract (August 2015 – August 2017)
Provide premium organizational support for data migrations
IMAP, Cutover, Staged, Hybrid data migrations
Office 365 Encryption setup
SharePoint Online Administration
Manage Office 365 via PowerShell
Solving customer’s billing issue
Setup SMTP relay for printer
Configured Spam filter
Efficient with the following tools: Parature, Viewpoint, and CMAT
Retail Technology Experts: December 2014-Feb 2015 (Short-contract)
Junior Hardware Technician
Hardware and software installations
Rebuild PC, Troubleshoot, imaging
Work with RMS (Microsoft Dynamics) and Retail Pro retail software
Work on site with clients, fix POS devices
Univision: November 2014-December 2014 (contract)
Field Support Technician
Performed installations, troubleshooting, Network setup.
Work with the IT dept., involve in the company’s innovation projects
Setup user’s workstations
Windows Deployment imaging
Work with Cisco routers and switches to manage network traffics
Silver Airways: September 2014-October 2014 (Short-term contract)
IT Technical Support Specialist
perform local and national hardware inventories.
Troubleshoot and repair computers, resolve IT Technical tickets
Rebuilt refurbish computers from the scratch
Both software and hardware specialist, also worked with printers
Junior Computer Field Support Technician July 2014-Sep 2014
COMPUCOM
Primary responsibilities include taking all computer hardware store inventories
Field Support Technician, work on site with clients for troubleshooting and repair
Travel from different counties for User/Client Technical help: Upgrade, Manage, and Escalation
Work major COMPUCOM clients: Wal-Mart, Sam’s Club, and Home-Depot etc…
Inbound/Outbound Internet Sales Specialist
Feb 2014-July 2014
INFINITY SALES GROUP
Everyday Internet Service Sales for: Dish-Network, Verizon, AT&T, Frontier, Wind-Stream
Integrity to acquired customer’s credit information for qualifications
Build strong rapport and customer service skills even through to most stressful situation
Perform IT Independent duty: Anytime duty
Work with personal clients at Independent workshop
Software and Hardware repair for PC/Laptop, setup user computer, work on site with clients
Build clients computer, setup Home Network, Spyware/Malware/Virus removal
Work with Personal Projects, CAT5 cabling, also troubleshoot Cell-Phones and Fix Printers
Tier 3 Level Tech Support Specialist
Jun 2013-Oct 2013
SAVEOLOGY, TECHZILLA
Core responsibility is to Troubleshoot and Fix Escalation Technical issues
User password reset/crack, Virus removal, PC Tune-up, Data recovery, Wi-Fi setting
APPLE, Macintosh Computer setup and Troubleshooting
Sales Experience: Setup Account via Sales-Force, Sold many Computer Accessories/Tech Plan
Tier 2 Level Internet and Cable TV Tech Support Specialist
Jan 2013-April 2013
OFFICE-TO-GO
Perform Level 2 Helpdesk Tech Support for Comcast Cable TV equipment
Troubleshoot Cable Box, DVR, DTA, Setup Net-Gear, Belkin, and Arris router
Cell-Phone IOS, Technical Support Specialist
Oct 2011-May 2012
TELEPERFORMANCE
Work with both APPLE and ANDROID IOS systems: iPhone, Blackberry, Samsun
Troubleshoot and Fix User daily issue, Walk-Through, Swap phones to account
COLLEGE & UNIVERSITY EDUCATIONS
FLORIDA ATLANTIC UNIVERSITY
Boca Raton, FL
Bachelor Degree in Computer Science and Engineering (Undergrad)
BROWARD COLLEGE
Coconut Creek, FL
Bachelor Degree in Computer Science and Engineering (Potential Grad 2015)
FLORIDA CAREER COLLEGE
Lauderdale Lakes, FL
Computer Network & Security, Diploma (2012
NEW HORIZON COMPUTER LEARNING CENTER
Plantation, FL
CompTIA Network+, A+, certs. Very soon I’ll achieve Microsoft Windows 7, Server 2008 certs
ACTIVITIES AND CREDITATIONS
Current member of:
PHI THETA KAPPA HONOR SOCIETY
THE NATIONAL OF LEADERSHIP HONOR SOCIETY (SIGMA ALPHA PI)
REFERENCE
Available upon request.
Contact this candidate