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Systems Engineer Manager

Location:
Naugatuck, CT, 06770
Posted:
November 01, 2017

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Resume:

Michelle P. Chabot

** ****** **** **.

Beacon Falls, CT 06403 203-***-****(M)

ac222v@r.postjobfree.com

Self-motivated, analytical and solutions orientated IT professional with a background in IT consulting, Network Engineering, Digital Forensics and Security as well as Internal Auditing. Strong deductive reasoning skills and focus needed for complex tasks. Possess a clear set of personal values and proven abilities in working with others by providing clear direction, setting goals and objectives and achieving measurable results. Have an approachable personality with the ability to work with all levels of an organization in order to accomplish common goals. I am currently enrolled in courses to receive my Cyber Security Master certification, which includes CISSP, CASP, CISA, CCSK, CCNA, PMI, & CISM)

Professional Experience

ZAG Interactive – Sr. Systems Engineer

January 2017-September 2017 (position eliminated due to change in business conditions) Manage hosting infrastructure for client sites (approx. 300) 19 servers Responsible for launching all new sites and SQL Databases Responsible for writing Layer 7 Health checks, iRules and SSL Profiles for F5 load balancers Responsible for configuring Third party monitoring and escalation plans for all sites Responsible for writing all technical documentation and developing BC/DR plan Work with PM and Developers daily using Agile

Work with RackSpace on monthly Patch maintenance schedule on all production servers and appliances

Manage security access to production environment

Run Qualys WAS/PCI/PEN OWASP scans on all sites and infrastructure regularly Work on SOC2 compliance

Responsible for Antivirus monitoring

Responsible for Log monitoring (Alert Logic Log manager) ClearLynx, LLC – Sr. Network Engineer

April 2015-January 2017

Design and Manage AWS hosted IaaS as well as corporate environment Responsible for developing BC/DR plan

Maintain all levels of security for IaaS and entire infrastructure Manage security compliance SOC2 /PCI for IaaS and infrastructure Manage all in house IT needs, as well as IT staff

Work with developers daily using Agile

Manage out-sourced IT department for client facing needs Work with senior management and commercial team closely on new technology solutions Run Qualys WAS/PCI OWASP scans on IaaS monthly for vulnerabilities, analyze and provide solutions for findings

Responsible for log monitoring using Loggly

Responsible for monthly patch maintenance of infrastructure CVM, Inc. – Systems Engineer

August 2013 – April 2015

Work with various industries as an solutions architect and or project manager (project dependent) Responsible for full project design and technical documentation as well as presentation to client Application deployment, administration, and maintenance Significant customer communication and interaction LAN and WAN network design, configuration and installation Server/workstation builds both physical and virtual Windows Operating system installation, configuration, and maintenance Run Qualys vulnerability scan on client servers

Responsible for patch maintenance on client infrastructure Foundation Systems Group, LLC

January, 2013-May, 2013 (position eliminated due to lack of work) Service Delivery Manager

Client-facing

• Assist with managing clients and needs identification and prepare solutions

• Assist with and/or perform network assessments and make recommendations on client's networks

• Assist with and/or perform security audits and vulnerability assessments client's networks

• Facilitate and/or provide technical support for network and security incidents

• Project Management and Supervision for Project Implementation including: development of Project Plans, Implementation Plans/Schedules, Change Requests

• Assist or Lead with implementations and support for network infrastructure or services (Routers, Switches, Firewalls, Wireless Controllers, VPN Appliances, and Load Balancers, Other)

• Manage technical staff as required to ensure projects and activities are on-time and budget.

• ITIL

Internal/Business Support

• Developing proposals and quotations for customers

• Improving business processes and functions

• Developing policies/procedures/standards

• Providing other guidance/recommendations to management CCS & Company (subsidiary of Lawson-Chabot Enterprises, LLC) January, 1991 – December 31, 2012

Owner/ IT Consultant/ Network Engineer

• Analyze organizational operations for various industries, present gap analysis and technical solution.

• Installed complete enterprise solutions for companies

• Generated higher productivity and lower cost of ownership for most clients

• Installed over 200 Local Area Networks – From design to implementation

• Installed several multi-national Wide Area Networks – From design to implementation

• Assisted in all levels of client needs, even if the task fell outside of their technology needs

• Log management using various tools (Splunk, Loggly, Alert Logic)

• Patch Maintenance

• ITIL

LCE-Digital Forensics & Investigation (subsidiary of Lawson-Chabot Enterprises, LLC) January, 2007 – 2014

Private Detective / Sr. Forensic Analyst

• Licensed CT Private Detective (under partner company)

• Complete private investigation services; Surveillance, both video and eyes on, undercover work, GPS tracking

• Detailed Report writing

• Practice chain of custody procedures

• Data Recovery; disk, flash, cell, GPS

• Conducted stealth network ghosting and monitoring

• Worked with local authorities on cyber-crime cases Some technical knowledge used for these positions

LAN/WAN design and installation DNS/WINS/DCHP TCP /IP/UDP Routers/Switches/Firewalls/Load Balancer BGP/EICRP/OSPF WiFi

(Cisco, Juniper, Dell, F5 Big IP, Sonicwall) IPSEC/NAT VPN SSL/TLS/PKI Cipher sites

Microsoft Server 2016 and earlier SQL 2014 and earlier Exchange 2013 and earlier Office 2016 and earlier Office 365 Active Directory Esxi 6.5 and earlier Veeam Citrix

Antivirus suites Backup suites IDS/IPS

Alert Logic IDS Imperva WAF Encapsula IDS

Symantec Datto Barracuda WAF

Qualys Labs SSL, WAS, PCI & WAF testing Paraben Forensic Suite Data recovery Alert Login Pen test, Paraben Pen Test Microsoft TFS TeamPulse WorkFront Kentico CMS Sitefinity CMS

Splunk PowerShell OWASP framework

AWS

(EC2, CloudFront, CDN, RDS, Route 53, S3, ELB)

Rackspace

(Private hosting, RackConnect, Private Cloud)

PCI/DSS SOC2 SSAE16 compliance

BC/DR plan development

ITIL



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