Microsoft Office Sales
Resume:
Tiffany Marie Rivera
Brooklyn, NY 11249
**********@*****.***
PROFILE
Supervisor with over two years of diversified experience in the retail industry. Proven results in successfully supervising and training employees at all levels. Also an independent, self-starter who has demonstrated history of handling management request; and resolving customer service issues.
EXPERIENCE
U.S.P.S
City Carrier. Brooklyn, NY February 2013- Present
Deliver mail, packages to Residential and Commercial
Sort mail, packages in the correct sequence of delivery
Account for all packages, and signatures
Deliver accountable mail
Properly separate return correspondence to sender
Operate 2Ton vehicle for bulky packages
Filling out documents according to services
Collect out going mail
Packing mail, packages to other locations
Case mail for route
Pushing cart with loaded mail, up and down hills
Walking up to 6-8hours a day in various conditions
U.P.S Maspeth, NY October 2011-January 2012
Driver’s Helper
Deliver packages to Residential and Commercial
Obtain and validate signatures
Pick up scheduled packages at various locations
Walking, and stepping in and out of truck extensively
Using a hand truck to deliver packages, weighting up to 100 lbs
Walking up packages to multiple flights, without access to elevator
Sorting out various packages, due to the value of the contents inside the box
Delivering packages in a timely matter
Work in various weather conditions
U.S.P.S Yonkers, NY July 2011- September 2011
TE Carrier
Case mail for route
Sort mail according to order of route
Deliver packages
Obtain signatures for packages
Deliver Certified, Register, Restricted, Express mail to Residential
Deliver mail on foot in a satchel
Walk for 5-6hrs a day in various weather conditions
U.P.S Maspeth, NY November 2010- January 2011
Driver’s Helper
Deliver packages to Residential and Commercial
Obtain and validate signatures
Pick up scheduled packages at various locations
Walking, and stepping in and out of truck extensively
Using a hand truck to deliver packages, weighting up to 100 lbs
Walking up packages to multiple flights, without access to elevator
Sorting out various packages, due to the value of the contents inside the box
Delivering packages in a timely matter
Work in various weather conditions
Ashley Furniture New Rochelle, NY August 2009-September 2010
Supervisor
Supervise 12 employees
Trained new hires, and Management
Processed orders via phone
Tendered credit and cash payments
Processed finance paperwork
Ordered furniture and parts
Scheduled deliveries
Ensured cash draw balanced
Process two deposits daily
Answered phones
Oversee and control daily issues with customers
Worked hand in hand with customer care
Received delivery truck
Organized the showroom
Assist salesmen with their sales
Received merchandise into proper inventory
Report discrepancy to higher standards
A/R report
Process employee’s time card via ADP
Circuit City New York, NY June 2008-March 2009
Supervisor
Supervise 15 employees
Recruit, interview and hiring new employees
Train new employees
Establish and manage work schedules
Manage high volume sales
Responsible for increasing sales
Prepare weekly reports for management
Process purchase order and daily receipts, notify department of deliveries
Handle all cash and credit card transactions, both in person and via telephone
Balance cash draw at end of shift
Cash deposit and inventory control
Cycle counts
Opening and closing store and daily bank deposit, One of two supervisor who held a building key
Process special orders
Cashier September 2007 - June 2008
Process purchase orders and daily receipts
Assist with returns and exchanges
Help to increase sales
Solve billing problems
Handle all cash and credit card transactions
Balance cash draw at end of shift
Duane Read New York, NY July 2007 – September 2007
Cashier
Process all cash and credit card transaction
Balance cash draw at end of shift
Assist customers with purchases, returns and exchanges
Restock inventory
Education
College of Staten Island - One year
Bishop Kearny High School – Graduated 2006
Skills
Windows Vista, Windows XP, Microsoft Office, Power point, Excel, speak fluently in English and Spanish
References: Available Upon Request
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