Microsoft Office Customer Service
Resume:
Steven Dotson
Syracuse, NY 13203
315-***-****; **************@*****.***
PROFILE: Experienced IT professional dedicated to keeping skills relevant and current. Highly dedicated, reliable and adaptable individual.
HIGHLIGHTS:
Microsoft Office, Power Point, and Excel, Windows 7, Window 10
Classified White Hat, Network Security, Network Engineering, Researching
Hands on learner; able to pick up new concepts quickly
Able to follow instruction and implement plans
Completes all tasks needed on time
Very strong analytical and problem solving skills
Strong understanding of Excel and Access
Very strong computer skills
Able to work well under pressure and flow tight timelines
Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
Perform data backups and disaster recovery operations.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Plan, coordinate, and implement network security measures to protect data, software, and hardware.
Configure, monitor, and maintain email applications or virus protection software.
Organized
Data driven
RELATED WORK EXPERIENCE:
Logistics Supply Specialist U.S. ARMY 1979 – 1993
Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
Supervise the work of logistics specialists, planners, or schedulers.
Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.
EDUCATION:
Microsoft’s Computer Literacy Studies CNYWorks July 2017
Microsoft Word CNYWorks Aug.2017
Microsoft Power Point CNYWorks Aug.2017
Microsoft Excel CNYWorks Sept.2017
Microsoft’s Computer Literacy Studies CNYWorks July 2017
Associates Degree; Computer Networking; ITT Technology JUNE 29, 2013
U.S. ARMY SCHOOL OF SUPPLY LOGISTICS MANAGEMENT AUGUSTS 1979
Contact this candidate