Technical Support & Electronics Technician
Resume:
Mike Mcbride
**********@*****.***
EXPERIENCE
** ***** ** ************** ** Technical Support/Break Fix/System Administration Software and Electronic Hardware
INTEL, Austin, Texas
2/2017
Atom Processor Engineering Validation Test Lab
Responsibilities:
Validation test of SoC Processor Denver-Apollo Lake Prototype Motherboards. Firmware & BIOS
Updates-Program testing-Chiller Control Head test monitoring-data logging with National Instruments
Multichannel Data Loggers. Solder Components Reworking of Boards to facilitate Chip Set Engineering
Change to INTEL Engineer’s Specifications as a contractor thru U.S.Tech. Solutions
Southwood Hospital Care Facility in Austin, Texas
Genesis HealthCare
8/2016
Innovative building of Emergency Medical Wireless Mobile Carts installing to Genesis HealthCare Network. Addition of carts to network with Data Encryption assigning User IDs & Passwords to Southwood Hospital Care Center Facility Doctor & Nurse Personnel. Installed Windows 10 on Hospital client machines. Used remote access establishing wireless link to selected onsite H.P. Network Printers while contracting to Genesis HealthCare thru Kforce in Austin, Texas.
Cisco Cert. class@New Horizons Computer Learning (Education Grant) ICND2
1/2016-6/2016
Cisco Cert. class@New Horizons Computer Learning (Education Grant) ICND1
8/2015-12/2015
Best Buy Stores, Tucson, AZ.-Sierra Vista, AZ.
OS hardware-software-Wi-Fi complete store optimization
2/2015-3/2015
Handling complete store optimization solutions for hardware, software, and Wi-Fi. Installed new POS Cashier Station
Morgan Stanley Investment Stock Specialists Tucson, AZ
9/2014-10/2014
Deployment of 25 New Lenovo Twin Screen Desktops installing Windows 7 with Data Migration from old machines to the new ones. Complete Setup adding new machines to network setting new user IDs - Passwords & Installation of all new application software. Leader in attended IBM Proprietary Migration Image Network Share Deployment to Individual network client computers while contracting for World Wide Technical Services thru Go2IT
Southwest Key Central American Children Refuge Program, Tucson, Arizona
7/2014-8/2014
Helped build Rescue Computer Center in Tucson during crisis (i.e. server rack mounts--switches-client workstations-printers all cabling setup). Utilizing Microsoft MDT, an Unattended Network Script Deployment of Application Software to PCs was delivered. Active Directory in Windows Server 2012 configuration of Server Function (Domain Controller-Print-Data-Exchange) was setup. Deployment Architecture of Reference Image answer file building to customer specification was generated. I contracted thru Modis while Computer Center was put together by Southwest Key Foundation Funds
Tucson Independent School System Migration & Lenovo deployment
3/2014-4/2014
Handled deployment roll out of 300 New Hewlett Packard Desktops installing Windows 7 with Data Migration from old machines to the new ones. Complete Setup adding new machines to network setting new user IDs, passwords & installation of all Application Software. Handled deployment roll out of 150 New Hewlett Packard Laptops installing Windows 7 with Data Migration from old machines to the new ones. Complete Setup adding new machines to network setting new user IDs, passwords & installation of all Application Software while contracting thru Verigent
Washington Federal Credit Union (Tucson, Douglas, Nogales, Yuma), Arizona
2/2014-3/2014
• Deployment of 50 New Lenovo Computers to Win 7 & complete Teller Work Station building (i.e. VoIP telephones-check verifiers-printers-signature pads etc. Building of Network programming new switchport access port on switch for New Teller Work Station Drop. Required knowledge of Networking & Routing. Network Analysis using Cisco Router-Switch ACL Security IOS Programming. 802.11 a,b,g,n Wireless Access Point Coverage. Set up Wireless Distribution systems while contracting in Arizona thru A3, a Dallas IT Corporation
Moved to Arizona
10/2013-12/2013
Helped set up family organic produce farm
Hilton Hotels Austin, TX.
9/2013
Roll out deployment of (60 New Lenovo Desktops-Laptops) & Data Migration to Win 7 for multiple Austin, TX. Hiltons. Ten of these units were set up as POS Stations with card readers, signature pads mini printer terminals & other devices. After deploying a proprietary IBM network Image, then from audit mode boot, I configured Network specific client computers and installed Software Applications which included some VM multi use clients while contracting for Go2IT
Amtrak Austin TX.
8/2013
Roll out deployment of (10 New H.P. Desktops-Laptops-Printers) & Data Migration to Windows 7 after network
deployment of a custom IBM Image while contracting for Go2IT
Barrister Global Services
1/2013-current
Performed OEM Warranty Repair on Desktop, Laptop & Server Support for Lenovo-HP-Acer-Toshiba-IBM using Hand Tools-Oscilloscopes-DVMs. Utilized Deployment Cloud back up server software on Windows OS 7-8-10 (Sysprep-MDT-WDS-User State Migration Tool & third party applications). Replaced Linux OS Computers. Install Linux Applications with sudo apt-get install commands. Use of Bash Scripting etc
AT&T Call Center Austin, TX.
10/2012-12/2012
Telephone & Remote Desktop Access Call Center Technical Support using TeamViewer-Remote Desktop & other Proprietary Software. Resolving of ticket incident Service-Hookup-Setup problems while contracting at AT&T Call Center thru LR.
Computer IT Support & Electronic Technician Austin, Houston, San Antonio, TX.
7/2012-9/2012
Independent mobile computer & electronic field service
Rice Electronics Houston, TX.
3/2012-6/2012
In ISO 9001 Company - As System Administrator configured Microsoft Server 2008 r2 Active Directory Domain Controller. Created groups and authenticated new member users’ status-privileges & passwords. Configured GPO and template scripts across multiple company domains setting network policy. Setup single Wireless Router Network for PC & MAC Work Stations. As Company Electronics Engineer, worked with Marine Radar, EPIRB, SAR Transponders, GPS and Electronic Equipment interfaces. Accomplished design of System-Chart Recorder interface-CAD Program Documentation of ship installed systems for Coast Guard approval. As Houston Galveston VHF, UHF & Digital Motorola (Mototrbo) 2 Way Radio Communications OEM warranty repair station acted as Bench Electronics Technician while working for Rice Electronics (International Marine Electronics Company).
Flextronics International Austin, TX.
6/2011-10/2011
Board repair test experience on a broad spectrum of electronic equipment to component level (SMT & PTH) format. Knowledge of Custom Test Jigs, Integrated Circuits, Electronics & Schematics. Knowledge of tools such as ATE testers, Oscilloscope, Digital Multi-Meter (DMM), Microscope and Logic Analyzers used in the analysis of PC-Servers, Avaya Telecommunication DSP Motherboards, Switcher Power Supplies, Communication & Control System boards. Coded in C Language automated Drivers for custom Electronic Test Jigs and other applications. In ISO 9000 standard environment performed Engineering Change, Debug, Rework & Test on Avaya TDM to Internet TCP/IP Packet Telephone Call Data Conversion PCBs, Server PBX Call Control & Power Supply PCB Units. Performed programming of FPGA Firmware Boot Initialization and Application Flash EEPROM Program Upgrades as an Electronic Engineering Technician for Flextronics in Austin, Texas on contract with Aerotek
Nationwide IT/ Electronics Contractor
Contracts had duration of a few days to a few months. Of the 50 odd between 2011 & 2017, the above are representative of the transferable skills pertinent to the performance of the IT/Electronics job in which I am under consideration for.
EDUCATION
The University of Texas at Austin BSEE CyberTex Institute Network Support Specialist
New Horizons Computer Training and Certification Tucson, AZ. Cisco CCNA Cert. Class
Cisco ICND1-ICND2.
CERTIFICATIONS
CompTIA A+ Certification
Cisco ICND1-ICND2 CCNA Certification Class Diploma
Network Support Specialist (CyberTex Institute)
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