Experienced Customer Service professional. Bilingual (English and Spanish). Also extensive shipping/receiving experience. Fork lift driver certified.

Experience:

Raymour and Flannigan Central Islip, NY

Customer Delivery Inspector 2015-2017

Assembled Furniture

Inspected and evaluated furniture to ascertain in good condition

Loaded and unloaded shipments, prepared line to be 100% accurate for drivers to pick up

Attached identification labels to finished packaged items

Responsible for sending technicians to repair damaged products

Direct TV Central Islip, NY

Satellite Route Supervisor 2013-2015

Responsible for corresponding with customers via phone and email, made appointments, set up meetings

Interacted with Associates as well as customers

Designed and set up routes for installers

Followed up with customers to verify we provided a high quality service.

Gold Glass Group Bohemia, NY

Shipping/Inventory Control 2009-2014

Responsible for picking and packing products

Recorded all missing parts

Scheduled pick-up by Fed Ex, UPS and other freight companies

Provided gross net value of the year

Performed other duties as requested

Education:

Suffolk County Community College Brentwood, NY

Liberal Arts and Computer Science studies

Brentwood High School Brentwood, NY

High School Diploma

Skills:

Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)

Detailed oriented

Fluent in English and Spanish