Experienced Customer Service professional. Bilingual (English and Spanish). Also extensive shipping/receiving experience. Fork lift driver certified.
Experience:
Raymour and Flannigan Central Islip, NY
Customer Delivery Inspector 2015-2017
Assembled Furniture
Inspected and evaluated furniture to ascertain in good condition
Loaded and unloaded shipments, prepared line to be 100% accurate for drivers to pick up
Attached identification labels to finished packaged items
Responsible for sending technicians to repair damaged products
Direct TV Central Islip, NY
Satellite Route Supervisor 2013-2015
Responsible for corresponding with customers via phone and email, made appointments, set up meetings
Interacted with Associates as well as customers
Designed and set up routes for installers
Followed up with customers to verify we provided a high quality service.
Gold Glass Group Bohemia, NY
Shipping/Inventory Control 2009-2014
Responsible for picking and packing products
Recorded all missing parts
Scheduled pick-up by Fed Ex, UPS and other freight companies
Provided gross net value of the year
Performed other duties as requested
Education:
Suffolk County Community College Brentwood, NY
Liberal Arts and Computer Science studies
Brentwood High School Brentwood, NY
High School Diploma
Skills:
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Detailed oriented
Fluent in English and Spanish