Customer Service High School

KATIE HUBBS

***** ******* ****** **, ************, Ohio,43149* 937-***-***** ************@*****.***

OBJECTIVE

To continue my career and education I received in the military as well as what I am learning through my degree program.

EXPERIENCE

Hubbs Heating & Air Lancaster, OH

Dispatcher January 2017- Present

Answer phones with excellent customer service.

Dispatch technicians to job sites.

Make sure that home warranty companies are invoiced and payments come through.

Manage shipments and keep inventory of incoming and outgoing supplies and equipment.

United States Army

Supply Chain Manager July 2013- February 2017

Maintain metrics, reports, process documentation, customer service logs, or training or safety records.

Supervise the work of logistics specialists, planners, or schedulers.

Direct inbound and outbound logistic operations, such as transportation or warehouse activities, safety performance, or logistic quality management.

Analyze the financial impact of proposed logistic changes, such as routing, shipping modes, product volumes or mixes, or carriers.

Create policies or procedures for logistics activities.

Managed 23.3 million dollars worth of military equipment without loss.

EDUCATION

West Carrollton High School, West Carrollton, OH

High School Diploma, May 2012

University of Phoenix, Phoenix, AR

Bachelors in Business Candidate, Expected graduation Jan 2020

Current GPA 3.0

AWARDS AND ACKNOWLEDGEMENTS

Over the course of four years in the US Army, I maintained equipment assets valued at over $21M on a daily basis with zero property loss. Upon arrival at my last assignment, I was assigned responsibilities well above position required and exceeded all expectations. I was awarded several US Army Certificates of Achievement along with the Army Achievement Medal and a Good Conduct Medal.

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