Nursing Assistant Customer Service

tula o grayson

**** * ****** ****** *******, Illinois 60620

773-***-**** ***********@*****.***

PROFESSIONAL SUMMARY

Highly organized and independent; able to effectively coordinate tasks to accomplish projects with timeliness and creativity. Resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic.

PROFESSIONAL SKILLS

Problem Solving

Caring

Customer Service

Sensitivity

PROFESSIONAL EXPERIENCE

Catholic Charities Home Care Division

Home Health Aid

Nursing Assistant 12/2005 – 06/2017

Maintained home care records for each patient

Assisted patients in performing physical therapy exercises per doctor’s orders

Delivered weekly reports to the case manager

Helped patient with bathing, and all other sanitary needs

Checked patient vital signs, weight and performed basic urinalysis

Maintained work at all applicable professional and legal standard

Lakeview Nursing and Rehabilitation Center

Nursing Assistant 04/2005 – 09/2005

Fed, bathed and dressed patient

Took patient vital signs

Served meals, made beds and kept rooms cleaned

Answered calls for help and observed any change in patient’s condition

Help is Her Home Health Agency

Nursing Assistant 08/2004 – 04/2005

Set up medical equipment and assisted with some medical procedures

Assisted patients with performing basic tasks

Assisted patients with exercise and other scheduled activities

Assisted with all housekeeping tasks

EDUCATION

Olive-Harvey College

Associates Degree

National Phlebotomy Association 06/2017

Basic Certification No. 20-1207Y11

CPR Certificate

Arturo Velasquez Institute 07/2009

Patient Care Technician Certificate

State of Illinois 01/2004

Nursing Assistant Licenses no. 0390

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