Customer Service Microsoft Office

KIMBERLY BARNES

Phone: 260-***-****

Email: ******************@*****.***

Address: **** ******* ** *** ***, Fort Wayne, IN 46818

Objective

As a learning adult, it is critical that I strive to be a well-rounded employee and individual. I am looking for an opportunity that will utilize my customer service skills as well as enhancing my knowledge in an office type setting.

Education

INTERNATIONAL BUSINESS COLLEGE Secretarial May 1990

Skills

Interpersonal

Leadership

Efficient Communication

Organization & Time Management

Critical Thinking & Development

Team Collaboration

Software & Technical

Microsoft Office

McKesson

Citrix

Multi-Line Phone Systems

Healthcare

Release of Information

HIPPA Regulations

Work Experience

PRORESOURCES- FXI FORT WAYNE, INDIANA JUNE 2017-JULY 2017

RELEASING AGENT – Ciox HealthPort - Lutheran Hospital Fort Wayne, Indiana November 2014 – April 2017

●Release patient documentation and images per patient request.

●Mail out legal requests.

●Answer multiple phone calls and assist patients.

●Play a large role in customer service satisfaction.

SECRETARY/HOUSEKEEPING/POOL –Countryside Village Fort Wayne, Indiana May 2012-November 2014

●Assisted upper management with daily tasks such as answering the phone, supervision of other departments, and customer documentation.

●At times would assist with the upkeep of the pool and lounging area.

●Clean and wash guest rooms and make their current or future stay comfortable.

CASHIER – Speedway Gas Station Fort Wayne, Indiana June 2012-October 2012

●Provided great customer service to various customers.

●Organized and stocked shelf supplies.

CUSTOMER SERVICE – Kohls Department Store Fort Wayne, Indiana November 2003-December 2004

●Connected with customers through email and phone to assist their needs with their online accounts, credit card, and the Kohls reward program.

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