Network tech, Desktop Support
Resume:
BENNIE E. BOWERS
Garfield, Georgia 30425
: ac21hi@r.postjobfree.com
EXECUTIVE SUMMARY
Highly accomplished, a multi-faceted and energetic executive with over a year of proven success in providing technical expertise in troubleshooting, network configuration as well as desktop support, in line with aggressive objectives. Hands- on expertise in project management, IT operations management, server administration as well as problem resolution. A versatile professional possessing an acute awareness of practical issues and trends, particularly accessibility, usability and emerging technologies. Adept at spearheading large-scale, multi-location projects and programs. An effective leader with a strong ability to present complex solutions clearly and accurately. C O R E C O M P E T E N C I E S
Server Administration • Network Configuration • Virtual Storage
Routers and Switches • Database Management • Process Improvements
PC Hardware & Software Repair • Team Leadership • Problem Resolution
Network Protocol & Security • Project Management • Client Relationship
Troubleshooting & Analysis • Asset Management • Quality Assurance
Telephone Etiquette • Communication • Target Driven P R O F E S S I O N A L S K I L L S & A B I L I T I E S
Ability to install, configure, test, maintain, monitor, and troubleshoot desktops, laptops, smartphones, printers, copiers, etc.
Basic experience with Network Management System (NMS) and monitoring applications.
Strong network problem isolation, resolution, analytical and diagnostic skills.
Ability to respond to network issues during on-call periods.
Strong academic background in networking, pc repair and a desire to learn other computer technologies.
Excellent interpersonal and communication skills, both orally and in writing.
Adept at assessing and prioritizing opportunities, setting project milestones, aligning stakeholders and communicating decisions throughout the company.
Strength to remain calm under pressure; and make swift, correct decisions in emergency situations. P R O F E S S I O N A L E X P E R I E N C E
Nash Finch, Statesboro, GA 1996- Present
Receiving Clerk/Lead/Forklift Operator
Receive and thoroughly inspect shipments to ensure correct order fulfilment.
Operate forklifts to transport materials between loading, unloading, processing and storage areas.
USE AS400 mainframe (proficient) for reviewing and printing daily purchase orders.
Ensure maintenance of accurate location of stock in the storage area by paperwork and computer; encourage and motivate hourly employees to exceed production standards.
Demonstrated strong ability to handle multiple tasks efficiently in a target driven environment. E D U C A T I O N & P R O F E S S I O N A L C E R T I F I C A T I O N S
Devry University, Decatur, Georgia 2012
Bachelor’s Degree in Computer Information Systems
Major: Database Administration
Dean’s List (Mar 2011-Dec 2011)
Ogeechee Technical College, Statesboro, Georgia 2006 Technical Certificate of Credit, Commercial Truck Driving-Doubles/Triples, Tanker and HAZMAT endorsements
Southeastern Technical College, Vidalia, Georgia 2004 Associate of Applied Technology – Computer Information Systems, Desktop specialist
Comp TIA A+ Certification
Comp TIA Network + Certification
Comp Tia Security+ Certification
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