Customer Service Representative
Resume:
Jodi Cryer
****.*****@*****.***
Professional Experience
Customer Service Representative
OneTouch Direct, Tampa, FL
July 2017 – Present
Handle high-volume inbound and outbound calls (40-50 daily) in regards to resolving customer questions and assisting with billing matters.
Worked in a MS Window Environment, utilizing other products such as Word, Excel and Outlook.
Receptionist / Administrative Assistant
Angel Zoe, Houston, TX
March 2015 – July 2017
Oversaw front-office reception and administration duties of which included: greeting clients, handling client inquiries via phone, sorting and distributing mail, and schedule meetings and travel.
Customer Service Representative
Amazon.com, Cypress, TX
March 2016 – July 2017
Provide data regarding products
Communicate with internal and external customers regarding Amazon accounts, and assisting in customer orders.
Worked in an environment involving Microsoft Windows, Microsoft Outlook and Internet Explorer.
Lead Teacher
Preschool, Katy, TX
September 2016 – June 2017
Conduct focused observations of child development
Create action plans on a daily basis
Evaluate the effectiveness of child development activities
Ensure the safety and well-being of the children
Maintain regular communication with parents on child-development
EDUCATION
Houston Community College
Katy, TX
High School Diploma
Cypress Lakes High School
Katy, TX
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