Customer Service Microsoft Office

Eleanor LoBosco

South Plainfield, NJ ● 908-***-**** ● *******@***.***

An energetic, self-motivated and responsible professional with extensive experience in several disciplines. Perform equally well as an individual contributor or as part of a team. Proven success prioritizing needs and accomplishing goals. Amazing aptitude to learn new programs with proven inter-personal skills, focusing on strong administrative support and customer service. Seeking opportunity for growth and development.

PROFESSIONAL EXPERIENCE

SDI Technologies – Edison, NJ 2015 - Present

Lead Quality Control Inspector

Inspect all sales samples prior to mass production, including verification of dimensions and weight

Check and verify all operational functionality

Inspect all incoming product packaging for accuracy including purchasing order numbers and date codes

Verify product functionality in accordance with operational instructions

Document and report findings using SmartSheets software

Receive and transfer products within SAP database

Reliance Vitamin, Inc – Edison, NJ 2014 - 2015

Quality Control Inspector

Inspected all products and components to be packaged

Ensured proper weight/count of product being packaged

Confirmed proper labeling and date coding is accurate

Completed production line inspection prior to beginning of packaging run

Signed off on packaging process

Pressman Toy Company – Piscataway, NJ 2006 – 2014

Quality Control Inspector

Inspected incoming shipments for damages

Reviewed samples before final production

Checked for defective parts

Processed and Expedite outgoing orders

Processed Charitable Contributions

Contacted Charitable Organization to make arrangements and schedule pick up

Picked, packaged and processed the order

SS White Technologies – Piscataway, NJ 1991-1993

Customer Service

Greeted clients and served as liaison between company and buyers of aftermarket parts

Compiled orders and input to network system

Trouble shooting for lost or inaccurate orders

Handled 10 line switchboard as well as data entry

ACHIEVEMENTS

Found multiple defective products

Saved Pressman potential financial loss of business as well as law suit by being exceptionally thorough on daily inspections. Found razor blade accidentally packed in a box, and found competitors part inside product

Located and rectified for Reliance numerous errors on packaging lines. I.e. Incorrect products and components for various client accounts

SKILLS

10 years of experience with Microsoft Office including Excel, Outlook, and Word

8 years of experience within a customer service and administrative role

Strong proven ability to multitask and prioritize work

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