Customer Service Manager
Resume:
Wylethia Williams
*************@*****.***
Dedicated and Enthusiastic professional with more than 15 years Retail experiences, and more than 10 years Administrative experience, Customer Service/Customer Relations. Proven expertise in establishing rapport, and building trust with potential clients from a variety of backgrounds. Possess strong written and verbal communication skills, and the ability to partner across departments to meet the needs of the customer and the company.
Skills:
Adept in building strong business relationships with diverse range of customers, co-workers and management.
Able to perform both independently and in a team atmosphere. Creative and innovative with the ability to multitask and strategize.
Quick learner, adapting easily to new protocols and changing environments.
Possess remarkable social skills and ability to provide outstanding service to clients
Experienced and comfortable in taking leadership positions
Experience:
Kroger Atlanta, GA
Deli/Bakery Manager
2001-2016
-Responsible for managing department inventory, in stock position merchandising, and other operation processes to company standards.
-Complete administrative task such as daily reports, audits, daily & weekly scheduling.
-Provide exceptional customer service.
-Bakery consultant in charge specialty orders.
Education:
Frederick Douglas High School Atlanta, GA
References available upon request
Contact this candidate