Customer Service Machine Operator

RAUL DANIEL A. SANTIAGO

Blk * Lot ** MCDC, Canlubang, Calamba City, Laguna

091*-*******

ac20yv@r.postjobfree.com

OBJECTIVE

I am mature, positive and hardworking individual who always strives to achieve the and highest provide standard exemplary possible service at any . given task. I posses excellent communication skills and I have the ability and experience to relate to a wide range of people. I enjoy learning new things, can work very well under pressure and have the profound experience to handle customer accounts and solve problematic situations. QUALIFICATIONS PROFILE

Highly responsible with extensive experience in handling accounts, interpersonal skills verbal and communication abilities

Highly skilled in clients and vendors relations and negotiations. Passionate in all task assigned at and very service oriented Takes serious emphasis in proper approach on situations requiring human contact and communications with people from various backgrounds. Competent in execution of order and decision makings SOUND JUDGEMENT

Understand and takes proper maturity on sound judgement and rational thinking Easily adapts at changing modes when situation dictates Active listener and responder

Practiced in resolving customer complaints and promotion of conflict resolutions SUPERVISORY SKILLS

Account Retention

Customer Support

Team Management

RELEVANT WORK EXPERIENCES

March 8, 2010 - BRANCH SUPERVISOR

August 6, 2016 MOTORCENTRAL FINANCE CORPORATION (STAR HONDA INC.) Brgy. Parian, Calamba, Laguna

Key Duties and Responsibilities:

1. Develop and monitor applications, and track results 2. Customer Service Solutions

3. Manage Applications approval

4. Manage and review dormant accounts

5. Maintain and manage all customer accounts

6. Handle complaints and problem solving in the best interest of both customer and company

7. Establish long term and positive business relationship with customers 8. Handle and manage monitoring current accounts, collections 9. Negotiate and Close deals

February - August TOLL TELLER

2009 Philippine National Construction Corporation

January - July MACHINE OPERATOR

2001 Anglo Watsons Glass Incorporatedd

EDUCATIONAL BACKGROUND

1998-2001 BACHELOR OF SCIENCE IN CRIMINOLOGY

UNIVERSITY OF PERPETUAL HELP

Brgy. Paciano, Calamba City, Laguna

1993-2000 Camp Vicente Lim National High School

Mayapa, Calamba, Laguna

REFERENCES

AVAILABLE UPON REQUEST

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