Customer Service Forklift Operator
Resume:
Robert Preston
* ********* ****** *** * Schenectady NY 12305
All Mail To: P.O. Box 196 Schenectady NY 12301
**********@*****.***
Career Summary
Dedicated employee with 20+years experience in warehousing, production, printing along with mailroom operations, and customer service. 2 years current experience in Distribution and Production Warehouse driving forklift with RF Scanner and computer, picking (selecting), loading/unloading domestic and international orders. 5 years in warehouse receiving as warehouse clerk.
Respected worker with an enthusiastic commitment to customer service, as a key driver of company goal attainment. Leading others by example, ensuring the execution of all safety, security, quality and company operations policies.
Areas of Expertise
Picking (Selecting) Orders
Receiving and Inventory Control
All Dock Operations: Loading/Unloading, Labeling and Shipping
Training and Mentoring New Associates- Explaining workflow processes clearly, customizing instruction tailored to the level of the target audience’s understanding.
Problem Solving and Multi-Tasking
Complaint Handling & Resolution Operations and Service of Insert machines
Forklift, Pallet Jack and Extensive experience in
Clamp Truck Operations Postage and Mailing
Machines Selection and packaging
Professional Experience
June 2016 to August 2017 CEVA Logistics Waterford, NY
Material Handler
Forklift operator participating in the daily picking of customer’s domestic and international orders. A team player with the ability to complete a variety of warehouse functions including racking material, inventory control, picking customer order with accuracy, loading outbound trailers and receiving inbound material. A dependable worker participating in continual improvement and safe work environment. Participated with the company’s 5S project and organization of the customer needs.
July 2015 – June 2016 A. Duie Pyle Trucking Castleton NY
Outbound Dockworker
Forklift operator on evening shift at the Albany Terminal. Loading and unloading of tractor trailers at a 40 dock warehouse. Handling of all types of freight including electronics, scientific equipment, drums and hazmat material safely and efficiently in a team based environment. Use of DMS software, tablets and RF Scanning guns to check in freight at all times.
September 1988-December 2015 Daily Gazette Inc Schenectady NY
Receiving, Warehouse/Mailroom Clerk
Received and Loaded inbound advertising inserts, paper rolls and office supplies for the daily operations of the newspaper, logging and checking in all shipments, loading all outbound printed production. Prepped the press room supplying press with the required paper rolls using a forklift clamp truck. I also coordinated with our recycling company, getting the recycling containers and tractor trailers we required to contain our continuous output of recycling materials, maintaining the smooth operations of the newspaper. In addition, I also processed all outgoing circulation and other bills thru postal machines on a daily basis.
Warehouse/Mailroom Clerk, Receiving, Mailer, Circulation Postal Clerk, Inserter, Dock Man, Route Load Printer/Collator (Sunday Edition)
Inserter- Operating/Loading Insert Hoppers w/ advertising materials from pallets. Trained & certified on all electric jacks & forklifts. Mailer - Working on downstream production line counting & adding route slips to finished bundles. Dock Man- On the end of downstream, changing dock chutes & adding handmade bundles, maintaining correct operations of conveyor.
Overnight Mailroom Clerk- Answered Mailroom phones & logged in paper shortages, called shortage driver, received truckload shipments before dayshift receiving arrived.
Route Load Printer/Collator- Printed out & organized route load sheets for Sunday Edition.
August 2006-June 2007 Flight Services & Systems Inc. Independence OH
(For US Airways, Albany Airport)
Ramp Agent
Ran the bag room behind the front terminal on Fridays. Organized the outgoing baggage onto the corresponding flight carts. I also had to deal with last minute changes being made only moments before the aircraft was scheduled to depart, and then transporting the carts to the aircraft. Marshaled aircraft to & from the terminal, loaded & unloaded baggage from aircraft, transported baggage using all ramp vehicles (tugs, conveyors & aircraft push backs). Trained to deice aircraft from boom trucks, also refueled & refilled Deicing CDL trucks. Drove the mail & special cargo to Post Office & FedEx terminals. I also emptied aircraft lavatories with Lavatory truck.
Education – Niskayuna High School – Graduated With Diploma
June 1988 - September 1988
Stratford Business School
Albany NY
Computer Operations with Business Applications – 600 Hours
References
References are available on request.
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