* * * * * A R KWOOD C O U R T • MURFREESBORO, T N 3 7 1 3 0

P H O N E 6 1 5 - 485- 0 8 9 0 • E - M A I L U K E L A AMOORE@G M A I L . C OM U K E L A T . A L R E D

CAREER OBJECTIVE

I’m seeking an entry-level IT Quality Assurance Tester position that will utilize my technical education as well as my talents, skills, and work experience.

EXPERIENCED TECH PROFESSIONAL OFFERING:

Superior software and technology skills

Over 10 years of support experience

Excellent communication skills

SQL/Relational Database Experience

Visio

Strong Administrative Capabilities (Microsoft Office)

Currently Studying for Quality Assurance Tester Certification

Understands SDLC, Agile, and Scrum Development Methodologies PROFESSIONAL EXPERIENCE

04 Vanderbilt University Nashville, TN

Administrative Assistant II October 2013 to present

Work with Concur software to book business travel

Proofread and edit letters and other documents to be sent to donors

Call and secure face-to-face visits for multiple Development Officers

Advanced mastery of Microsoft Office programs including Word, Excel, PowerPoint, and Outlook

Work daily with SAP Business Objects (BI Launchpad) software systems and Ellucian Advance

(ADPRD) database system

Maintain multi-line departmental budget

Highly skilled with several operating systems, including Windows and Mac OSX

SkyVU Change Agent (Oracle Cloud/Oracle Financial Services) Auxiliary Duties:

As our department’s system “super user”, I’m responsible for documenting/communicating system defects and/or enhancement requests to our internal IT Department. Also, I perform user acceptance testing on all major system enhancements before giving our IT Department permission to move the system updates to the production environment. Before any testing is done, I formulate/document test script scenarios – which serve as a guide for my testing. In addition, for major system enhancements, I document “training notes” for the purpose of facilitating new- functionality training to our departmental users and new hires. Vanderbilt University Medical Center Nashville, TN Administrative Assistant I February 2010 to 2013

Administrative Assistant to the Vice Chair of Radiology & Radiological Sciences, December 2010- present

Assisted the Vice Chair and 14 other Radiologists in travel reimbursements, expense reports, check

Daily use of Microsoft Outlook, Microsoft Excel and Synergy

Key Accomplishments

o Merit raise at 6-month evaluation

o Vanderbilt RST Employee of the Year 2011

auger & Tuke Trauger & Tuke Law Firm Nashville, TN Administrative Assistant/Paralegal, February 2007 to 2010

Prepared the daily deposit of all account receivables for Trauger and Tuke via banking station

Executed data entry for billable hours for attorneys

Managed all billable hours and expense entries for Robert Brandt

Performed case follow-up with attorneys, paralegals and both the American Arbitration and the American Dispute Resolution Associations

Key Accomplishments

o Promoted to Paralegal of the Honorable Robert S. Brandt o Highly praised by attorneys for professionalism and the ability to establish rapport with clients, potential clients as well as suppliers

te of Tennessee

EDUCATION

Middle Tennessee State University – Murfreesboro, TN BS Computer Science

*Expected date of graduation 2019

Volunteer State Community College – Nashville, TN

AS Business- Concentration Paralegal Studies Winter 2016 AWARDS RECEIVED

2011 Vanderbilt Radiology Support Team Employee of the Year 2013 Phi Theta Kappa – Volunteer State Community College 2017 Phi Kappa Phi –Middle Tennessee State University COMPUTER EXPERIENCE

HTML CSS Microsoft Suite

Concur Synergy Business Objects

Juris SkyVU Accent

OTHER PROFESSIONAL EXPERIENCE

Azure Bootcamp summer 2017

Microsoft Azure Monthly Meetup at Microsoft office in Nashville TN 2017 Member of the MTSU AMC Fall/Spring 2016/2017

Team Member of 3rd Place Winner in MTSU’s 2017 Hackathon Programming Foundations: Software Quality Assurance Certificate 2017 Salary Requirements: Available upon request

References: Available upon request

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