Sales Customer Service

*** ******** ** # **. *********, PA, *****

Cell #717-***-****; *************@*****.***

SILVIO M. CONDOMINA

OBJECTIVE

Setting goals for performance and deadlines in ways that comply with company’s plans and vision Organizing workflow and ensuring that employees understand their duties or delegated tasks Monitoring employee productivity and providing constructive feedback and coaching.

Superior customer service • Excellent communication skills • Fluent in Spanish • Energetic • Reliable

EXPERINCE

2017 till 2017 Unclaimed Freight Co Lancaster, PA Asistance Sales Supervisor.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates Organize workflow and ensure that employees understand their duties or delegated tasks Monitor employee productivity and provide constructive feedback and coaching Receive complaints and resolve problems Maintain timekeeping and personnel records Pass on information from upper management to employees and vice versa Prepare and submit performance reports

2009 till 2017 Overseas . Teaching English in South America . Educar 2000, Quito, Ecuador.

• Initiate, facilitate, and moderate classroom discussions.

Evaluate and grade students' class work, assignments, and papers.Prepare course materials such as syllabi, homework assignments, and handouts.Prepare and deliver lectures to undergraduate and/or graduate students on topics such as poetry, novel structure, and translation and adaptation. Maintain student attendance records, grades, and other required records.

2006 till 2009 Cintas Corporation Miami, FL SHIPPING AND RECEIVEING ASSISTANCE MANAGER

• Receive trucks and unload merchandise. • Stack merchandise on racks. • Stock warehouse with tools. • Ensure machinery is serviced and functional. • Check in merchandise and affix labels. • Match purchase orders to sales orders and distribute to sales associates for processing. • Fulfill customer orders. • Move materials off racks and package for shipment. • Fill requisitions, work orders, or requests for materials, tools, or other stock items

1990 till 2006 Courtesy Ford Miami, FL Sales, and Internet Manager

Greeted and actively listened to customers to uncover purchasing needs and provide recommendations based on automotive requirements.\ Used consultative sales process to match customers with vehicles suiting their needs. Demonstrated vehicle functionality and explained options, accompanied prospective customers on test drives, and explained costs associated with purchase. Researched new automotive releases to maintain knowledge on new products and trends. Informed customers on associated dealer services and products such as extended warranties.

An Internet sales manager coordinates Internet sales activities and works hand in hand with other departments within the organization. He also sets sales goals and ensures they are achieved apart from preparing sales forecasts. He prepares the sales budget and ensures that the budget is adhered to and makes projections of Internet sales revenues. His responsibility also includes managing the company’s website to ensure that customer and sales efficiency is improved online. Internet sales managers provide updated information online. He will also be required to research on the Internet and form partnerships or links with other stakeholders on the Internet such as the webmaster and other website owners.

Education

1980 till 1984 High School Graduated Miami, FL

Interest

Self-direct meticulous attention to deal . Microsoft Office proficiency . Excel. Spreadsheets. Superior customer service. Excellent communication skills Self-direct .

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