Network Management

Vijay Laxmi Yadav

Email ID: *****.********@*****.***

Mobile: +1-252-***-****

Summary

Network and Security Administrator with 7 years of experience in configuring, monitoring and troubleshooting of LAN/ WAN infrastructure. Have been actively involved in configuring cisco switches, routers, Juniper SSL VPN and Checkpoint firewalls. Has exposure in handling and establishing new client connectivity and troubleshooting the issues. Also, have good knowledge of SLA, OLA and client interaction.

Certification

Cisco Certified Network Associate (CCNA)

CCNA Security

CCNP Switching

ITIL v3

Education

Bachelor Of Engineering, Electronics & Communication Engineering, University RGPV, BHOPAL, 2007

12th, CBSE Board, K.V.No 2, Gwalior,(M.P)2003

Experience Summary

7 years of experience as Network and Security administrator in Infosys Technologies and CGI (Logica pvt lmt).

Experience in configuring, maintaining and troubleshooting LAN/WAN, customer connectivity related to Data & Voice

Configuring and troubleshooting check point firewalls and secure access Juniper SSL VPN.

Consultation and coordination with new clients for suggesting suitable connectivity model and Customer connectivity setup based on their requirements.

Have worked with clients like Telstra, Charles Schwab, Westpac, Western Union, Edwards, Metro, BOFA, Novartis, ABN Amro Bank etc for network setup at offshore location.

Experience in leading team and attending client audits.

Technical Skills

Gateways: checkpoint firewalls, secure access SSL Juniper VPN.

Switches & Routers: Cisco Switches 4500, 6500, Routers (7200).

Protocols: ICMP,TCP/IP, UDP, IPSec,SSH, Telnet, SMTP etc

Network Security/Monitoring Tools: MRTG, What’s UP Gold, ping utility, Device Manager, Nagios

Incident Management Tool: Remedy 5, ITSM 7, Change management, service desk.

Configured, troubleshoot, and upgraded Checkpoint Firewalls for Manage clients, which included network and/or resource access, software, or hardware problems.

Opened, resolved, or updated Tier II Support tickets for Manage Firewall clients.

Provided Manage Firewall Clients' with regular status reports of their trouble tickets

Learned IT core functions and applied processes while implementing policies and procedures to safeguard network security system.

Coordinated work between technicians, engineers and vendors while documenting work actions on network issues until problem was resolved.

Responsible for the creation of network drawings and inventory documentation in addition to keeping all records current and backup configurations.

Opened and processed trouble/change tickets.

Drafted and pushed a new network design and change management process

Supplied data on irresolvable firewall issues to the vendor Technical Assistance Centers (TAC) and, with assistance from the vendor technicians, advanced towards full resolution of the issues and documentation of the process.

Manage the firewall deployment, rules migrations, and firewall administration.

Responsible for converting existing rule base onto new platforms.

Deploy new equipment and work with remote site support to get devices racked and stacked as well as configured per standards and then added to Provider-1.

Used routing table and firewall logs to troubleshot, tcpdump to track firewall real-time data.

Telnet into Cisco router to configure and update interface, and subnet TCP/IPv4.

Used Visio diagram to support the verification of switches and servers in the DMZ

Configured Checkpoint VPN to tunnel encrypted data over the public network.

Identify unused rules and submitted to line of business (LoB) for approval to keep or disable

Professional Experience

1.Infosys Technologies

Project: Computer and Communication Division

Role: Senior Technology Analyst

Duration: Feb 2012 – Oct 2015

Description

Computer and Communication Division is responsible for designing, configuring, administration, monitoring and troubleshooting of LAN/ WAN infrastructure. Responsible for Wifi setup, Video conference setup for clients and employees. Also, provide support and consultation for the incoming projects keeping the client’s requirement in mind. Responsible for providing network connectivity and maintaining security standards. Worked with Infosys security group for client audits and risk mitigation.

Responsibilities

Responsible for designing, configuration and Implementation of company Network Infrastructure setup.

Providing project consultation for new projects and coordination with clients for connectivity setup and testing

Have worked with clients (Newmont, Kellogg’s, Telstra, Westpac, Charles Schwab, Metro, etc) for network setup at offshore location.

Experience on the Installation, configuration and management of Checkpoint Firewalls, VPN.

Monitoring and Management of Global Customer's Network Security Infrastructure (Firewalls, VPNs).

Troubleshooting network security related incidents, problems, recommending remediation actions, performing root cause analysis.

Firewall Rules/ Policy Configuration, Creation of Site-to-Site VPN Tunnels, C2S tunnel.

Installation and Configuration of switches, routers, checkpoint appliance, dell servers

Documentation of all the work done using Visio, Excel and MS word

Troubleshooting issues related to LAN/WAN, client connectivity. Have worked on wifi and video conference setups for projects.

Generating monthly utilization, project reports for bandwidth utilization from AT&T services portal and ehealth tool.

Responsible for attending client audits and closing NC as per auditor/client agreement.

Have experience on working with service desk, remedy ticketing tools used for handling incidents and request.

Provides training to new team members

Responsible for leading team and handling first level of escalations.

2.CGI (Logica pvt lmt)

Project: IM Telecoms

Role: Network Administrator

Duration: Sep2008 – Dec 2011

Responsibilities

Ensure network connectivity of all workstations and sites.

Performing daily check list to ensure the services are up and running

Troubleshooting various issues related to LAN, WAN, data.

Providing project consultation for new projects.

Managing / providing remote support to customers

Work in line with Incident Management, Change Management and Problem management to improve and maintain existing SLA.

Conducting monthly and weekly DRs for critical links to ensure the fallback incase one link or site goes down.

Juniper SSL VPN Support

Configuring Juniper gateway based on the client requirements.

Configuring Authentication servers like AD, ACE, RADIUS, LDAP, Certificate server in SSL VPN Secure Access device.

Troubleshooting the problem related with VPN connectivity, Endpoint security.

Troubleshooting the issues related to VPN client technology like Network Connect, SAM.

Configuration of Active directory and RSA with Juniper SSL VPN.

Upgrading the SSL gateway with latest release.

Providing support for RSA ACE server and RSA remote client software

Strengths and Achievements

Good communication and presentation skills to correspond to client and within the team in order to achieve the common goal.

Good motivational, leading skills. Quick learner and willing to take new challenges.

Capable to deliver the desired output under adverse and critical situations.

Rewarded with Excellence Award for proper handling and resolution of incidents.

Appreciated for prompt documentation and reporting.

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