Sales Customer Service

PAUL SAID

) (+***) 055-*******

* **********@*******.***

u Career Objective:

To build a career that offer challenge and growth with opportunities to enrich my knowledge and skills while contributing my best to the organization I work for.

Skills

Team player

Strong analytical skills

Convincing ability

Willingness to learn

Strong interpersonal skills

Work Experience:

United Supplies Company (Abu Dhabi) Nov 2016 till present

Projects’ Consultant: (Building Materials /Sanitary ware (Duravit, Grohe, Geberit….)

Presenting our brands to consultants, architects and interior designers in order to be specified in future projects and to be listed in vendors ‘list as an approved supplier

Following-up sites‘ visits, monthly reports, sales activities, pending projects, status with our fabricators and achievements in order to be updated in all the related issues

Preparing sales quotations in line with the company pricing policy and the environment of the project, coordinating with my colleagues and Regional manager so that sales leads are followed efficiently

Meeting directly with clients and shared with them our products’ ranges and providing customized solution in order to meet their needs and fulfill their satisfaction

SULTACO TRADING Apr 2013 till Jan 2016

Team Leader (SANITARY WARE - Ideal standard) Abu Dhabi

Meeting with consultants, contractors and interior designers, etc…in order to specify our brands and to discuss all related projects

Quoting new projects and inquiries according to specifications and providing equivalents and alternatives whenever it is necessary

Planning, developing and appointing new businesses’ partners to expand products’ awareness in the market and working in close interaction with dealers and distributors in order to assist them promoting our full ranges’ products

Providing my team with a vision of projects’ objectives and technical sales tools in order to secure business

Intervening when necessary to aid the group in resolving complicated issues and overcoming obstacles

Assuring that my team members have the necessary education and training to effectively participate and achieve requested targets

Encouraging creativity, risk-taking, and constant improvement in order to enhance the team performance

SARA HOTEL SUPPLIES Feb 2010’ till Mar 2013’

Product Manager – (TABLE WARE -Villeroy & Boch) Abu Dhabi

Handling Abu Dhabi market (Hotels, restaurants, pubs, cafés etc For tableware’s items: (crockery, cutlery, glassware, hollowware, etc…)

Proven skills in breaking new avenues & driving revenue growth and proactively conducting opportunity analysis by keeping abreast of market trends/competitor moves to achieve market-share metrics.

Approaching new coming projects especially hotels and restaurants in order to supply our brands and services

Meet with procurement companies, corporate enterprises, banqueting managers, purchasing managers, etc... In order to introduce our brands and meet their requirements.

Following up on quotations, statement of accounts, deliveries, orders and stock status.

Performing inventory control, ordering, and purchasing.

Negotiate agreements with vendors, ensure that all deliveries are accurate and on time.

Al Tayer Group (Dubai). Feb 2004’ till Dec 2008’

Sales Supervisor - Fashion Department (Giorgio Armani, Gucci…)

Performed staff orientation and training, assisted with scheduling.

Provided the team with a clear sense of purpose and direction and make sure that they are implementing the shop’s standards.

Maximized the potential of Store Management and leading store teams through training, coaching, delegation, developing their potentials and skills.

Trained the sales team and promoted a culture of excellent customer service and product knowledge in order to meet customer satisfaction.

Ensured that merchandising standards across all stores meet the Company requirements.

Implemented store layout, stock and fixture positioning according to brand guidelines.

Managed product launches and promotions.

u Academic Credentials:

1992 - 1995: Diploma of Commercial Science Degree from Saint Joseph College, Lebanon.

Subjects Covered:

International Economics, Financial Institutions, International Marketing, Consumer Behavior and General Math

Personal Data:

Date of Birth: 20/05/1973

Nationality: Lebanese

Marital Status: Single

Driving license: holding a valid UAE driving license.

Visa Status : Employment Visa.

Hobbies: Poetry, Tennis, playing Guitar.

Skills

• Good command of Arabic, English and French.

• Skilled with MS Office (Power Point, Excel, Word, outlook express).

Contact this candidate