Lisa Smale
Bakersfield, Ca
****9
CAREER FOCUS
Reception/General Office/Customer Service/Data Entry
Professional Profile
After working for 26 years in the social service field I am seeking part time or full time work to supplement my income in my retirement. I am used to working in a fast paced high stress environment and have the ability to multi-task. I have excellent written and verbal skills and am very good with people. In addition, as you will see from my employment history, I am a very dedicated employee.
Customer Service
Promptly answer incoming calls
Excellent problem solving skills
Ability to develop positive working relationships with customers, co-workers and management
Administrative
Ability to complete performance evaluations
Ability to understand and carry out progressive discipline
Proof reading skills
General office/data entry/clerical skills
General supervision
Ability to lead meetings and trainings
Computer Skills
Proficient with data entry
Competent with Windows, Microsoft Office, email Internet Explorer and the Internet.
Employment History
Aspiranet
Social Service Supervisor 2009 to 2015
Department of Human Services
Social Service Supervisor/Social Worker 1987 to 2007
Education
California State University, Bakersfield
Major- Master of Science in Counseling
California State University, Fresno
Major- Bachelor of Arts in Psychology
Highland High School, Bakersfield
Received diploma