Lisa Smale

*** ******* ***

Bakersfield, Ca

****9

661-***-****

CAREER FOCUS

Reception/General Office/Customer Service/Data Entry

Professional Profile

After working for 26 years in the social service field I am seeking part time or full time work to supplement my income in my retirement. I am used to working in a fast paced high stress environment and have the ability to multi-task. I have excellent written and verbal skills and am very good with people. In addition, as you will see from my employment history, I am a very dedicated employee.

Customer Service

Promptly answer incoming calls

Excellent problem solving skills

Ability to develop positive working relationships with customers, co-workers and management

Administrative

Ability to complete performance evaluations

Ability to understand and carry out progressive discipline

Proof reading skills

General office/data entry/clerical skills

General supervision

Ability to lead meetings and trainings

Computer Skills

Proficient with data entry

Competent with Windows, Microsoft Office, email Internet Explorer and the Internet.

Employment History

Aspiranet

Social Service Supervisor 2009 to 2015

Department of Human Services

Social Service Supervisor/Social Worker 1987 to 2007

Education

California State University, Bakersfield

Major- Master of Science in Counseling

California State University, Fresno

Major- Bachelor of Arts in Psychology

Highland High School, Bakersfield

Received diploma