Microsoft Office Customer Service

Emma Tanase

*** *** **. *****: 630-***-**** E-mail: **********@*****.***

EDUCATION

North Park University, Chicago IL May 2017

Bachelor in Allied Health Science

PROFESSIONAL EXPERIENCE

Cardiology Medical Office Coordinator June 2017- September 2017

Swedish Covenant Hospital- Chicago, IL

Sound ability to understand Medicare and insurance companies

Knowledge of checking patient eligibility and appointment scheduling

Maintain outstanding accounts and documented files of referral patients

Ensure quality and accuracy of patient documents scanned into Electronic Medical Record

Physician Liaison Intern January 2017- May 2017

Swedish Covenant Hospital- Chicago, IL

Analyze data to identify major market competitors, loyal and independent Physicians, and develop a focus of concentration in the services provided

Accompany preceptor to meetings and delivery problems to improve physician satisfaction

Research/promote a business plan for growth within Cardiology EP and Thoracic Surgery

EXPERIENCE

Child Care August 2011- Present

Nannying- Chicago, IL

Provided CPR or First Aid in case of emergency

Cooked age appropriate meals and assisted in feeding

Provided transportation

Sales Representative December 2012- Dec. 2015

Armani Exchange- Schaumburg, IL

Assisted customers in sales, organized displays and stocked shelves

Provided customer service for long periods of time and gave information on products

Processed payments with check, cash, store and credit cards

VOLUNTEER EXPERIENCE

High School Student Leader, Harvest Bible Chapel September 2016- Present

Sunday School Teacher, Romanian Christian Assembly May 2010- Present

Hot Chocolate Run Expo, Chicago RAM Racing Series November 2014, 2015

Boxes of Love, Agape Center Chicago November 2013

Children to Love, Orphanage in Romania June 2012- July 2012

Feed my Starving Children, Harvest Bible Chapel February 2009

PROFESSIONAL SKILLS

Native Romanian speaker with fluent written and verbal abilities, Mastery of Microsoft Office Programs, Team Work, Detail- Orientated, Proficient in Marketware, Project Management, Strategic Planning

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