Information Technology Customer Service

Krystal Nolan

[Scottsburg, IN *****] [812-***-****] [*********@*****.***]

NETWORK ENGINEER

■ Profile Summary

Network engineer with a hands-on approach and technological mindset for designing and implementing IT network architecture, including configuration, optimization and supporting network management systems.

■ Technical skills include:

Cisco Platform, firewalls, routers, switches

LAN, WAN, WLAN infrastructures

Protocols: TCP/IP, DNS, DHCP, HTTP, SMTP, NTP, SNMP, VoIP

SQL Server 2008, Active Directory, Exchange, Windows Server 2012.

Objective – Looking for a position as an IT systems network engineer to effectively implement the installation, configuration and maintenance of IT networks.

■ Professional Experience

Five-Star Technology Solutions Sellersburg, IN 2012 – Present

IT Network Engineer

Planned IT network infrastructure with clients to ensure that the systems are tailored and comply with their requirements and needs.

Implemented IT network projects: Installed, configured and maintained network services, hardware systems and peripheral equipment/devices.

Administered servers and server clusters – Managed system back-up, database and restored protocols.

Performed network QA test, executed system analysis and troubleshooting in order to resolve problems on servers, workstations and other network devices.

Harland Clarke Jeffersonville, IN 2002 – 2012

IT Network Engineer/System Administrator

Monitored the network performance regularly to improve performance and functionality.

Monitored network/software security – Controlled access to the IT network and updated security programs as a part of the security procedure.

Scripted reporting to ensure the efficiency of tasks using SSRS.

■ Qualifications

Bachelor’s degree in Computer Science

Certifications: MCSA, A+

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