S. M. RAZIULLAH DANISH

Mobile: +91-965*******

E-Mail: ac1zwv@r.postjobfree.com/ ac1zwv@r.postjobfree.com

SENIOR MANAGEMENT PROFESSIONAL

~ Radio Network Quality Assurance ~ Network Performance Management ~ RF & BSS, RAN Optimization ~ 2G & 3G, 4G Radio Network Performance & Optimization, Robotics Process Automation

PROFILE SUMMARY

A versatile professional with over 16 years of experience in:

Robotics Process Automation Quality Assurance Network Performance Management

RF & BSS Optimization Project Planning Installation & Commissioning

Operations & Maintenance Technical Support Liaison & Coordination

Proficient in handling the complete project operations entailing planning, resource utilization, maintenance and manpower management

Hands on experience in coordinating for the swift ramping up of projects (BSC & BTS) through effective monitoring and analysis of project status

Demonstrated excellence in managing the commissioning activities & maintenance of a wide range of telecom equipment; implementing process enhancement & quality control techniques

Expertise in managing post installation activities at BCFs and BTSs i.e. commissioning of BCF and BTS in terms of software up gradation and ensuring their proper integration in the existing network as per the parameters

An effective communicator with exceptional analytical, technical and negotiation skills with the ability to relate to people at any level of business and management

CORE COMPETENCIES

Project Management

Formulating and implementing strategies for telecom projects; managing the complete range of project activities right from conceptualization, to installation, testing, maintenance and troubleshooting of networks

Carrying out advance planning for resource mobilization, manpower deployment and rendering technical support; ensuring the execution of projects within time, cost & budgetary parameters

Handling project activities like planning, site survey, optimizing and acceptance testing of cell sites; settling cell sites issues in coordination with various intra / inter departments

Operations & Maintenance

Monitoring the installation & commissioning processes at various sites

Coordinating with Field Engineers for obtaining site status reports for updates on project progress

Undertaking tests & inspections for ensuring operational effectiveness of equipment

Providing telecom network & extending communication facilities through planning, engineering, commissioning, operations & maintenance of various telecom systems

Technical Support

Assisting in the execution of technical meetings with customer for requirement gathering; troubleshooting all kinds of problems

Planning solutions and executing them when faced with bottlenecks in the network

Extending high-end technical support at sites and ensuring high customer satisfaction levels through promptly addressing client’s problems

Providing all support to the BSS site during periodic maintenance & faults / alarms and rendering the technical support

ORGANISATIONAL EXPERIENCE

March 2017, Nokia as Process Architect in Robotics Process Automation Program

Client : Nokia, NAM Region

Role Summary:

The Robotics Process Automation Process Architect leads the high level assessment of processes for automation using robotics. The Process Architect partners with an RPA Tech Architect to create the following:

RPA High Level Assessment

RPA Solution Design:

oDetail As Is Process Description – PDD (Process Description Document)

oDetail To Be Automated Process Description – SDD (Solution Design Document)

Define a quantifiable Business Case

Partner with the Tech Architect to create an implementation plan for the RPA Solution Designed (SDD)

The process architect works with the client’s process subject matter experts, the RPA technical architect to detail the user actions/steps in a process to be configured into the RPA tool (Robot) (with or without reengineering). This detail (SDD) serves as a tangible input for the development team to configure the Robot and implement the automated flow for the client. The process architect could also be assigned to validate the configured automation during User Acceptance Testing (UAT) to ensure it meets the solution designed from a business view and is delivering forecasted benefits

Jan 2016 - March 2017 Nokia, Mumbai as Planning and Optimization Manager ( NPO-Manager) for Maxis, Bharti MS and RSO-NPO

Jan’15 -Jan’2016 ZTE Telecom India Private Limited, as Senior Manager - NPO

Responsibilities:

-Worked on Idea Cellular LTE Project, Karnataka Circle, India

Managed the Swap and network update of Four BSNL Circles (Gujrat, Maharashtra, Chhattisgarh & Madhya Pradesh) from Network Performance and Quality point of view.

Apr’13 to Oct’14 Globacom Ltd., Lagos as Network Quality Assurance

Responsibilities:

Managing the entire gamut of overall activities pertaining to RF & BSS optimization

Accountable for network performance management

Mapping the performance of BSS through Alcatel Lucent NPO, OMC-R and ZTE Net Numen

Involved in ongoing roll out of 3G and BSS Swap from Alcatel Lucent to ZTE, Huawei

Highlights:

Steering role in setting-up the following:

oConcept of monitoring of high revenue sites and further implementation at Ghana & Benin

oNew process of hardware fault identification and their resolution for efficiency improvement

oHigher Coding Scheme Usage KPI for enhancing the data

Holds the merit of improving the real time performance monitoring concept across PAN Nigeria

Involved in identification of 4000 odd hardware faults on Alcatel Lucent BTS and resolved them bringing the network in a much better shape improving radio QOS and network perception

Demonstrated excellence in recommending a process for identification of Sleeping TRX and development of flow graph to correct without disturbing the live network

Mar’04 to Apr’13 Vodafone India Ltd., Mumbai as Deputy Manager/ Quality Manager- Corporate Technical (RAN Performance and Quality)

Growth Path:

2004-2006 Engineer-Network Performance- Vodafone, Delhi

2006-2008 Senior Engineer-Network Performance, Vodafone, Delhi

2008-2009 Assistant Manager- Network Performance, Vodafone, Delhi

2010-2010 Deputy Manager/ Quality Manager- Network Performance, Vodafone, Delhi

2010-2013 Deputy Manager/ Quality Manager- Corporate Technical, Mumbai

Responsibilities:

Conducted audit of BSS database parameters and inputs of respective departments

Ensured compliance to guidelines of TRAI and related agencies in terms of KPIs like Voice Quality, Call Setup, Success Rate, Drop Call Rate, Congestion, etc. of all 23 Vodafone Circles of India

Evaluated the KPIs of 23 Vodafone Circles and notified the same

Accountable for tuning of dual band parameters for enhancement in performance of dual band cells across the network

Highlights:

Proficiently involved in BSS swap from Motorola to Ericsson in Vodafone during 2008-2009 in terms of KPI mapping, maintaining, enhancing and getting AT done on each and every cluster (Around 3000 sites were swapped in the tenure of 52 weeks)

Acknowledged for implementing the concept of second assignment procedure (a feature of Motorola in the network which further enhanced the call setup success rate and other quality of service)

Delivered a dynamic breakthrough in exploring the CDMA interference across the network and recommended installation of CDMA filters for enhancing the quality of service particularly in uplink

Steering role in optimizing the network through implementation of the concept of channel allocation and SDCCH placement priority on BCCH layer that enhanced the drop call rate and call set-up success rate of the network

PREVIOUS EXPERIENCE

Nov’00 to Mar’04 Indian Telephone Industries Ltd. (A Govt. of India Enterprise), Delhi as

Engineer - NMC/PMS on MTNL-GSM Project

IT SKILLS

Conversant with:

Lucent Technologies GSM OMC 2000 and Motorola

OMCR, NHA, Motorola PM, NAT and Motorola COP

Metrica, IOS, TEMS, Business Objects and NEMO

Ericsson OSS, RPMO, RNO, PMR (CTR, MTR & RTT)

Eyespot, Lucent NPO, OMC-R and ZTE NetNumen

GSM, GPRS & EDGE, WCDMA, LTE, RPA, BluePrism

EDUCATION

2000 BE (Electronics and Communication) from Birla Institute of Technology, Ranchi

PERSONAL DETAILS

Date of Birth: 24th December, 1977

Languages Known: English

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