Lead Associate
Resume:
CARL BRIGHT
Far Rockaway, NY 11691
***********@*****.***
I am energetic, proactive and motivated with proven ability and experience in customer service. Excellent communication skills. Efficient and knowledgeable in employing best business practices.As a team player I have the ability to interact effectively with all levels of management as well as with clients and colleagues in a diverse environment.
EDUCATION
York College Jamaica, NY 1986 to 1988
Associates Degree: Computer Micro Processing
SOFTWARE
Microsoft; Adobe; IMCM- Mail Center Manager; Microsoft Office/Excel/PowerPoint; PS/Ship Program/Database;
Accutrac XE Software/ File site; Symphony Production Tracking; LAW Pre-discovery/Imaging and Electronic
Discovery Software - I- Pro Software
COMPETENCY SKILL
Xerox D110
Xerox 5955
Xerox C60
WORK EXPERIENCE
Williams Lea (Arnold & Porter Kaye Scholer LLP )12/1996- Present
Office Service Supervisor
Prepare, coordinate, and prioritize all work load assignments.
Ensure full compliance with agency requirements and time-sensitive deadlines; correspondence to customers, clients and vendors
Lead Associate
Produce large number of reprographics requests; all finishing such as velo, comb, tape, spiral etc.
Process high volumes of sorting incoming and outgoing mail, delivering mail and packages to clients
Maintain customer relationship by adhering to the clients' questions, concerns, and requests; perform hospitality duties involving conference rooms setups; maintain supplies and necessary equipment
Process large volumes of blowbacks, scans, PDFs, TIFFs; create, burn encrypt or non encrypt CDs and DVDs; imaging using LAW software.; create and maintain case files using Accutrac software
Labeling all files and bar-coding files; create folders for new and existing matters and file documents in to existing folders; check out folders to Attorneys
Index files, Input data into the file surf. Scan Files, box files and arrange for a bar coding. OCR and document discovery; maintain and coordinate space allocation for attorney files outside of their offices
Organize the pickup and retrieval of warehouse boxes. Responsible for activates related to file retrievals and file returns.
Maintaining case rooms; update inventory supplies; perform administrative duties; communicate with clients on their request; destroy all wasteful documents that are end of the life cycle. arrange for repair of
Office equipment such as copiers, fax machines, and binding machines.
SAINT PETER'S CHURCH 12/1992 - 12/1999
Facility Supervisor
Prepared attendance sheets and payroll records.
Completed monthly inventory.
Maintenance, answer phones, customer service.
HOME SAVING OF AMERICA 06/1989 - 10/1994
Customer Service Clerk
Word process correspondence.
Processes various documents including confidential files, client records, and other sensitive materials.
Created new chart for incoming new accounts.
Organize and update conventional filing systems.
Locate old files and arrange for the archiving of inactive files.
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