Customer Service Manager

BRYAN DURAN

**** ****** **** *** ** Brooklyn, N.Y 11239 929-***-**** *************@*****.***

OBJECTIVE

To get started right away, just tap any placeholder text (such as this) and start typing.

EXPERIENCE

The City College of New York-CUNY

Student Aide October 2015-Present

checking books in and out of the library

Reshelving Books

Picking Up Miscellaneous Office Supplies

Printing Labels for books

Originally worked under a work study grant but was hired part time due to acute attention to detail and extensive knowledge in music to be used in the schools music library.

Tremaine Wright for NYS Assembly 56 A.D

July 2016-September 2016 Canvasser

Flyer distribution

Community outreach at local events

Door to door engagement

For the majority of the campaign, I was the main canvasser working towards electing Tremaine Wright for assembly member for the 56th assembly district(Bedford-Stuyvesant)

Community linkED

Canvass Lead Manager March 2015-April 2015

Supervising a team of canvassers on multiple community outreach programs

Supply team with materials provided by contracted charter schools for projects

Record data and submit applications to respective schools for enrollment

Visibility in the community(I.E: Postering, flyer distribution)

Brooklyn Laboratory Charter Middle School

Canvasser February 2014-April 2014

Application distribution

Door to Door engagement

Visibility

Community Outreach

Within the span of this project I was able to work on a 3 man team that garnered 130+ applicants to successfully open the downtown Brooklyn technology based middle school.

Families for Excellent schools

Canvass Lead Manager July 2013- August 2013

Supervised canvassing team for get out the vote campaign in Harlem and Brooklyn

Data Entry of registered voters

Door to door engagement

Public Prep network

Team Leader February 2013-April 2013

Flyer distribution

Supervised a 4 man team on recruitment project in lower east side NYCHA complexes

Huge increase in enrollment numbers from the previous year

Education Reform Now

Canvasser October 2012-February 2013

Flyer distribution

Community outreach at local events

Door to door engagement

Petitioned to open new locations for success academy

B&N College Booksellers

Bookseller March 2011-January 2015(seasonal)

Restock shelves/Check inventory

Customer Service

Superior work ethic has lead me to work at LaGuardia Community College, John Jay College of Criminal Justice and Fordham university-Lincoln Center campus.

EDUCATION

August 2014-

June 2017

B.A in Music, The City College of New York

September 2010- June 2014

A.A in Liberal Arts Humanities & Social Sciences, LaGuardia Community College

September 2006-

June 2010

High School Diploma (concentration in Microsoft office specialist), Thomas A. Edison Career & Technical Education High School

MISCELLANEOUS SKILLS

Proficient in Microsoft word, excel, PowerPoint, OneNote, and Access

Proficient in audio engineering software: GarageBand, Protools, Cubasis

Interned with recording artist Melissa Otero from July 2014- July 2015 covering how to market an artist through means of social media such as twitter, Instagram and Facebook. Duties included: photography, posting on social media platforms, event promoting, etc.

Contact this candidate