Manager Active Directory
Resume:
Troy Le Clair
*** ******* ***, *** *******, TX **237
*.*******@*******.***
IT Specialist with over 5+ years of experience in desktop administration, IT management, and IT Project Management. Expert and highly familiar with a wide variety of Microsoft products and services. Possess an Bachelor’s Degree in Computer Information Systems.
TECHNICAL SKILLS
HARDWARE: Microsoft, Dell, HP, Lenovo, MSI, Apple, Canon, Brother, Xerox, Asus, Acer
SOFTWARE: Office 365, Project Pro, Spiceworks, Active Directory, Exchange, Hyper-V
NETWORKING: TCP/IP, DHCP, DNS, NAS, VPN, Port Forwarding
OPERATING SYSTEMS: Windows XP, Vista, Windows 7/8/10, Server 2008/2012, Linux Ubuntu
PROFESSIONAL EXPERIENCE
Gideon USA San Antonio
IT Manager 2/2017 – 8/2017
In charge of the IT staff daily duties and responsibilities
Answering help desk tickets, and providing solutions for my team
Project management for server and software deployments, hardware installations, and facility upgrades
YANTIS COMPANY San Antonio
IT Manager / Project Manager 11/2016 – 1/2017
Solo infrastructure support for over 500 employees, including Verizon phone deployments
Active Directory additions and removals, plus creating and editing GPO’s
Project management for server and software deployments, hardware installations, and facility upgrades
SAFRAN USA San Antonio
Infrastructure Technician 9/2015 – 6/2016
Daily monitoring of DHCP, adding and removing users from Active Directory
Assisted with installation of large NAS, and servers
Desktop support for aeronautical engineers in a field setting
MICROSOFT CORP San Antonio
Technical Advisor 12/2012 – 12/2014
Desktop and remote desktop support for internal and external clients
Data migrations, desktop deployments, malware removal
Mentoring for internal employees on PC hardware, software, and advising clients on best practices
EDUCATION
DeVry Technical San Antonio
Bachelor’s Degree in Computer Information Systems GPA: 3.3 September 2011
CERTIFICATIONS
Microsoft Certified Professional (Win 7/8) + Microsoft Certified Desktop Support Technician
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