Project Manager

Project Manager with more than ** years of experience in excellent project planning and efficient execution of research studies. Highly creative and possessing the keen ability to identify areas in need of improved efficiency and develop inventive solutions to promote growth and development. Proven leadership skills, commitment to client satisfaction and retention, and ability to work well independently as well as within a team environment.

PROFESSIONAL EXPERIENCE

Project Manager, INTERVIEWING SERVICE OF AMERICA

Miami, FL / Van Nuys, CA - 2004 to 2017

Reviewed project budgets and margins and provided monthly budget reports to the VP

Scheduled internal and client meetings, including the distribution of pertinent materials and information

Compiled historical project data and created custom reports for the VP as part of the bidding process

Drafted weekly memos to summarize study progress, key findings, and study challenges

Created and maintained templates for use by data collection department

Headed a financial quantitative research project for 15+ years that yielded $1M in annual sales, providing clients with key data for developing banking and financial forecasts

Collaborated with domestic and international clients in fine tuning research instrument, guided them on best practices, and presented Designed and developed customized client progress reports using Excel and delivered thorough analysis during and post fieldwork

Leveraged extensive knowledge of the market research industry and expertise to design forms and implement internal procedures that ensured the accuracy and timeliness of deliverables

Developed automated reporting and analytic tools using Excel that boosted productivity while achieving a 75% reduction in reporting hours

Monitored and analyzed productivity levels and project costs with the goal of maximizing profitability while meeting client needs, study requirements, and timelines

Selected by senior executives to participate in a task force that audited operations with the goal of developing cost-effective procedures and aligning company initiatives and strategies with current technologies

Facility Manager, INTERVIEWING SERVICE OF AMERICA

Lancaster, CA - 2002 to 2004

Oversaw all facility operations, including costs, personnel matters, and employee scheduling

Managed a team of 7 supervisors and 75+ data collectors, fostering a team environment as well as coaching them toward individual success

Realigned strategies and procedures to improve productivity and employee morale, leading to a 55% increase in production

Coached new and existing supervisory staff with an emphasis on quality assurance, efficient project supervision, and improving employee performance

Implemented and executed bi-weekly individualized training for all supervisory staff to promote professional growth

SKILLS

MS Excel

MS Word

MS PowerPoint

MS Outlook

Survey Monkey

Survox CATI

Adobe Photoshop

Spanish

Contact this candidate