Information Technology Customer Service

Rabin Dulal

*/**-** ******** ******

Hurstville NSW 2220

Telephone: 045*******

E-mail: *********@*****.***

Learner: I want to be a lifetime learner. In my belief working is the best way to learn. I am highly interested to work and gain knowledge, experience from working. Whichever and whatever the job I am enjoying and learning. I can work up to 12 hours continuously and also for night shift. I am available in all days of a week except Thursday (up to 1 PM) and Friday (up to 4 PM).

WORK HISTORY

December 2015 - April 2017

Java Developer, Receptionist, Customer Service Desk, Assistant Manager ( All-rounder in office management)

Smart tech Nepal

Kathmandu, Nepal

August 9, 2017-till now

Cleaner, Car Washer

Airport Car wash and café

Mascot, Sydney, NSW

EDUCATION

Master of Information Technology, Charles Sturt University, Sydney, currently studying.

Bachelor of Engineering in Information Technology (with distinction), Pokhara University, Kathmandu, Nepal, 2015.

I have received recognition for:

3 papers published in International ICT conference

a)http://nascoit.org.np/download/national_studentsE28099_conference_on_information_technology-_2016_journals_2/Big-data-And-Google-File-System.pdf

b)http://nascoit.org.np/download/national_studentsE28099_conference_on_information_technology-_2016_journals_2/Machine-That-Acts-Like-Human.pdf

c) http://nascoit.org.np/download/2013/Snort.pdf

1 book co-writing (Book name: An introduction to Linux)

1 article published in ResearchGate (https://www.researchgate.net/publication/308792409_A_Devise_to_Digital_Nepal )

Chief editor of ICT Magazine (entitled Tech Avenue (https://drive.google.com/open?id=0B5B-yF-IZ888dVdXN0JnWFZnN3M ))

Computer Programming Language Skills

Core Java, HTML,CSS Bootstrap, servlet, Spring framework, Maven, Hibernate, Java Servlet, JQuery, SQ L, MySQL, OOP, Design patterns ( Factory, DAO), Database Design.

Python basic, numpy package, matplotlib, pandas, knowledge of Git

Knowledge of Big data, Machine Learning and Data mining

Computer Skills

Microsoft Office Package, Website designing and maintenance, Social media, web applications develop and use, e-commerce.

Knowledge of basic hardware and other devices like printer, photocopy machine, scanner.

REFEREES

1.Dr. Roshan Chitrakar, Associate Professor, Nepal College of Information Technology, *********@*****.***

2.Mr.Saroj Shakya, Coordinator, Master Program, Nepal College of Information Technology, *****@****.***.**

3.Mr. Hareram Timalsina, +614********

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