Marie A. Ruebel
Hazelwood MO *****
**********@*****.***
PROFESSIONAL OBJECTIVE
Obtain a new challenge in my career where my self-motivation and high-energy level, in conjunction
with strong analytical skills, planning ability and following through, will contribute to the success and
profitability of your company.
SKILL SUMMARY
Microsoft Word, Excel, Operations Control Systems, Express for M.P.E. training
Leadership 2000 - The Basic Principles
Proficient with Windows 95, Windows 98, Windows 2000,Windows 2007, Windows XP
Assume responsibility for all job-related tasks and work with minimal direction
Excellent interpersonal skills
Successful working rapport with outside vendors and in-house clients
Willingness to assist with additional projects as needed
Proficient with tools and programs, including Remedy, Anchor, Stratus, Document Direct, Houston
and I-Service
PROFESSIONAL EXPERIENCE
EXPRESS SCRIPTS February 2007 to June 2017
Corporate Financial Services - Accounting Assistant III
Responsibilities Include:
Medicare Part D Adjustment projects
Research and have claims reversed for pharmacies and 3rd party vendors
Verify and/or enter adjustments
Download and /or reprint, mail, fax remittance advices
Request recreates and 835 set-ups for electronic remittance advices
Track and maintain logs in Excel for projects and monthly work items as they are completed.
Work regularly with clients that include, Kroger, True/Care, PBA Health and
many of the VA Medical Centers across the United States.
Setting up the banking information the routing and accounts numbers in 3 different systems so the
Pharmacies will be paid by the ACH/EFT service. Pharmacies are now getting paid within 24 hours of
the checks being cut directly in to their banks accounts.
Provide administrative support in response to pharmacy remittance requests received from pharmacies. Call Center, Account Managers and management personnel. Provide 1st tier escalation on research and resolutions to exceptions due to overpayments or unpaid claims. Works cross functionally in the resolution and communication of remittance issues such as claims research, adjustments or pharmacy set-ups. Data entry of adjustments. Synchronize the setup of electronic ASCx12N 835 files with the provider, IT and B2B teams. Assist in the auditing of the work for accuracy. Assist and train pharmacies and chain corporate offices on internet access.
EXPRESS SCRIPTS & ELECTRONIC DATA SYSTEMS (EDS)
January 1996 to June 2002
IS Operations Department: Production Control Scheduler IT 02/98 thru 06/02
Position held at Express Scripts until it was outsourced to EDS in 2000
Daily responsibilities included maintaining, monitoring and coordinating all production control to
insure all production schedules were completed accurately
As well as Interfacing with application developers to ensure the jobs and programs provided
accurate, timely and consistent output to our end users and customers.
Created and monitored schedules and turnover logs to successful completion on multi-platform
environments, i.e., Stratus, HP 3000, AS/400, Alpha VAX, UNIX -HP 9000 and Storage-Tek
Maintained operational documentation for the department
Computer Tape Librarian IT 02/97 thru 02/98
Duties and responsibilities included creating and developing a tracking system for managing all the tape media in the data center using the Access database program. This process was vital to the Disaster Recovery Plan implemented by Express Scripts. In addition, I was responsible for creating this area of Operations.
Developed and implemented a tape recycling process; saving the company over $100,000
annually by eliminating the need to continuously buy tapes used for our daily backup operation.
Remittance Analyst Specialist - Provider Relations Department 01/96 thru 02/97
Prepared Express Scripts pharmacy network checks and remittance for 100% mailing accuracy.
Maintained a history log for all out-going pharmacy network support issues. This included
receiving external calls from pharmacies, researching and resolving claims processing issues.
Many of the spreadsheets and files that I created while a Remittance Analyst Specialist are still being used today.
EDUCATION
Completed the following classes:
Introduction to Business - University of Missouri-St. Louis through Express Scripts - 2009
Personal Finance Class - University of Missouri-St. Louis through Express Scripts – 2009
Received diploma in Business and Office Education from Occupational Training Center,
Kirkwood, Missouri - 1983