Office Manager

William Bird

Bronx, NY 347-***-**** *******@*****.***

I am experienced Office Manager, well versed in office, project, facility, operations and contract management, having been responsible for capital projects, compliance, corporate moves, emergency and corporate communications, prepared multiple budgets, HR and ad hoc projects. I have successfully reduced cost through negotiation with contractors and vendors. I also bring a wide range of additional skills to the table including, database development, customer service, AP/AR, invoicing, collections, instruction and public speaking, event planning as well as warehouse, retail and claims management. PROFESSIONAL EXPERIENCE

Stratford Engineering LLC, NYC 9/2016-3/2017

Bookkeeper/Office Manager/HR Manager

Stratford Engineering LLC is a structural engineering firm located in Manhattan with nationwide projects whose clients include Sloan Kettering Memorial Hospital, NYU Langone, L'Occitan, Apple, Macy’s, Sephora, Aldo, Michael Kors, Coach, Bank of America as well as a number of residential of commercial projects. My duties at Stratford were primarily bookkeeping and database development, included AP/AR, invoicing, purchasing, payroll and collections. I also maintained the owners commercial licenses and was responsible for the company's human resources. Achievements

● Develop new invoicing and receiving procedures

● Reduced outstanding Invoices by 50%

● Database development and reorganize filing system

● Reduced outstanding collections by 50%

John Foot Studios, NYC 8/2014-2/2016

Office/Bookkeeper/Studio Manager

John Foote is an Award Winning portrait painter and was a teacher at the School of Visual Arts. He personal friend and mentor and in the fall of 2013 he asked if I could manage his studio as he prepared for his retirement. I served as his office manager, studio manager bookkeeper and personal assistant, allowing Mr. Foote to solely focus on his painting. In this role I made sure he had the supplies he needed, his bills were paid, all necessary material was prepared for his accountant, contracts were signed and freelance vendors were hired and paid. I also was responsible for Mr. Foote’s correspondence, schedule and travel arrangements. I worked for Mr Foote until his retirement and relocation. Achievements

● Oversaw MR Foote’s retirement and relocation to Michigan

● Catalogued Mr. Foote’s portfolio and library

● Reduced expenses by 15% and outstanding invoices by 30% Paradysz Inc, NYC (now PMX) 4/2007-3/2014

Senior Manager Corporate Office Services/Contract Manager Paradysz Inc is a full service, cross-platform Fortune 500 direct marketing firm based in New York City. As Senior Manager COS, I was responsible for all aspects office services and facilities management in the New York and multiple remote offices. Starting in 10/2007 I concurrently held the position of Contract Manager. I worked at Paradysz until my position was eliminated after a corporate merger in 2007.

Achievements

● As a member of the BCP Team I was responsible for company communications and relocations, insuring continuity of client services within 2 days of Hurricane Sandy. I also was responsible for all post Sandy clean up and the restoration of all offices damaged in the storm.

● Achieved a 20% reduction in office cost, 12% reduction in contractor cost and a 25% reduction in cost of mail services

William Bird

Bronx, NY 347-***-**** *******@*****.***

● Designed and supervised the construction of a tech lab, media suite, medical room, storage room, 3 conference rooms, bike storage facility, 2 new security systems and the installation of 2 new HVAC systems. These projects were brought in on an average of 12% under budget.

● Developed an additional floor at 5 Hanover increasing the office foot print by 2500 square feet to facilitate a post-merger 40% increase in staff.

● Coordinated all aspects of corporate wide Veterans Day Project that generated over 900 care packages that were sent to our Military in Afghanistan.

● Developed the curriculum and materials and provided company orientations and cross company training, emergency safety and security procedure. Standardized procedures and material to improve efficiency through consistent practices and training of all corporate service staff.

● Developed and implemented new contract processing procedures that included the creation of 600+ client, 15,000+ contract database that reduced number of clients without contracts to less than 2%

● Design and implement office aesthetics including the managing of internal, client and corporate meetings, ensuring a high quality experience in our offices

● Hired COS staff for NY Office. Trained and supervised all COS staff in multiple offices. Created and managed cross department teams.

Metro Waterworks 5/2002-1/2007

Office Manager/Bookkeeper/Personal Assistant

Metro Waterworks was a small plumbing company with both corporate and private clients. As the office manager and personal assistant to the President, my duties included all office operations, bookkeeping and facility management as well as the supervision and scheduling of plumbing teams and the purchase of supplies. Metro Waterworks closed in 1/2007. Achievements

● Affected a 6% decrease in material cost.

● Representing Metro Waterworks in court on a monthly basis, reducing fines and penalties by 76%.

● Developed a retirement savings account for all long-term employees.

● Achieved a 14% reduction in office/management cost.

● Implemented 3 new computer systems, MYOB, Fastpipe and Masterbuilder.

● Supervised office staff of 3 and up to 18 plumbing teams Empire Office Equipment, 4/1993-6/2000

Claims Manager

Empire Office Equipment is the largest distributor of Steelcase Office Furniture in the World. As the claims Manager I was responsible for the receiving and inspection of all furniture. Maintaining warehouse inventory, freight claims, and managing the receiving and repair departments. I left EOE after an on the job injury. Achievement

● Reorganized a 5000 + client/ 100,000+ orders file system

● Developed and instituted new shipping, receiving and claims procedures to effect a 15% reduction in damages and a 46% reduction in loss through damages while maintaining receiving levels in excess of 3000 pcs/week

● Created and instituted new inventory procedures that reduced loss and dislocation of inventory by 96%.

● Consulted and helped design new protocols for Steelcase’s Hedberg computer system. COMPUTER SKILLS

Microsoft Office, Adobe Photoshop, Adobe Acrobat, Google Docs, QuickBooks, Fastpipe, Master builder, MYOB, Hedberg, Harvest

William Bird

Bronx, NY 347-***-**** *******@*****.***

EDUCATION

● Worcester State College (BA History, Art/English minors) 1983-1987

● Effective Time Management Seminar 2011

● Art Students League 1999-2002

● Dr Karrass: Effective Negotiating 1998

Online Links

● LinkedIn www.linkedin.com/in/ wwbird

References and Additional Work Experience available upon request

Contact this candidate